Olivia McClements
Gig Harbor,Washington
Summary
Dynamic Medical Receptionist with proven expertise at Peninsula Natural Health Center in optimizing front desk operations and enhancing patient experiences. Skilled in appointment scheduling and maintaining confidentiality, I effectively managed patient interactions and documentation, ensuring compliance with HIPAA regulations while fostering a welcoming environment. Committed to delivering exceptional service and support.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Peninsula Natural Health Center
11.2024 - Current
- Coordinated patient scheduling, check-in and check-out
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
High School Diploma -
Gig Harbor High School
06-2026
Associate of Arts - Business Administration And Management
Tacoma Community College
Tacoma, WA06-2026
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Insurance verification
- Payment collection
- EMR / EHR
Timeline
Medical Receptionist
Peninsula Natural Health Center
11.2024 - Current
High School Diploma -
Gig Harbor High School
Associate of Arts - Business Administration And Management
Tacoma Community College
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