Olivia Miller
Currently our “Home” caregiver
Indianapolis,IN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Burger King. Excelled in customer service and Microsoft Excel, fostering strong relationships and improving information management. Achieved notable accuracy in financial transactions, embodying work ethic and integrity.
Overview
11
11
years of professional experience
Work History
Cashier
Speedway Gas Station
06.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Personal Office Assistant
Veritiv Corporation
06.2018 - 06.2020
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Ensured timely delivery of correspondence by efficiently sorting mail packages.
- Contributed to a positive work culture by fostering strong working relationships built on trust, respect, and open communication among team members.
- Streamlined data entry tasks using Microsoft Excel spreadsheets to easily manage large amounts of information.
Manager on Duty
Burger King
11.2011 - 06.2018
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
Licensed Cosmetologist - Cosmetology
Empire Beauty School
Indianapolis, INSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Speedway Gas Station
06.2021 - 07.2022
Personal Office Assistant
Veritiv Corporation
06.2018 - 06.2020
Manager on Duty
Burger King
11.2011 - 06.2018
Licensed Cosmetologist - Cosmetology
Empire Beauty School
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