Olivia Narron
Wilmington,NC
Summary
Recent biology graduate with hands-on lab experience, and a strong background in customer service and teamwork. Skilled at explaining complex information clearly, and building positive relationships with diverse people. Highly motivated and adaptable, with a proven ability to work well under pressure, and learn new skills quickly. Excited to bring a strong work ethic and enthusiasm to a dynamic sales or client-facing role.
Overview
3
3
years of professional experience
Work History
Bartender
Shark Bar and Kitchen
Wrightsville Beach, NC
02.2025 - Current
- Recognized for upselling skills and high customer satisfaction ratings
- Built rapport and repeat business through personalized service
- Used active listening and consultative selling techniques to match customer preferences with offerings
Server
Brixx Wood Fired Pizza
Wilmington, NC
05.2024 - 01.2025
- Recognized by management for creating memorable experiences that fostered guest loyalty
- Boosted table sales by recommending daily specials, wine pairings, and add-ons—resulting in an average 20% increase in guest spend
- Thrived in a high-pressure, fast-paced environment while maintaining quality customer service
Server
The Oceanic
Wrightsville Beach, NC
03.2022 - 04.2024
- Prioritized tasks dynamically in a fast-paced environment to maintain composure and efficiency
- Handled customer concerns calmly and constructively, often turning negative experiences into positive outcomes
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Education
Bachelor of Science - Biology
University of North Carolina At Wilmington
Wilmington, NC05-2025
Skills
- Customer Relationship Management
- Resilience & Competitive Drive
- Product Knowledge Retention
- Lab Experience: Microbiology, Organic Chemistry, Genetics
- Self-Motivation & Initiative
- Consultative Selling Approach (from hospitality experience)
- Sterile Technique & Safety Protocols
Timeline
Bartender
Shark Bar and Kitchen
02.2025 - Current
Server
Brixx Wood Fired Pizza
05.2024 - 01.2025
Server
The Oceanic
03.2022 - 04.2024
Bachelor of Science - Biology
University of North Carolina At Wilmington
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