Olivia Noel
Saint Augustine,FL
Summary
Proven multitasker and dynamic team player, I excelled at Starling At Nocatee by enhancing guest satisfaction and streamlining service operations. Leveraging exceptional customer service skills, I significantly contributed to a collaborative work environment, fostering productivity and positive customer relationships without compromising service quality. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Starling At Nocatee
Ponte Vedra, FL
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Gymnastics Coach
WGV Gymnastics
12.2022 - 08.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
Volunteer
Las Calinas Community In St. Augustine Florida
Saint Augustine, FL
12.2021 - 04.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL06.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
Timeline
Server
Starling At Nocatee
09.2023 - Current
Gymnastics Coach
WGV Gymnastics
12.2022 - 08.2023
Volunteer
Las Calinas Community In St. Augustine Florida
12.2021 - 04.2022
High School Diploma -
Allen D Nease Senior High School