Olivia Noel
Saint Augustine,FL
Summary
Proven multitasker and dynamic team player, I excelled at Starling At Nocatee by enhancing guest satisfaction and streamlining service operations. Leveraging exceptional customer service skills, I significantly contributed to a collaborative work environment, fostering productivity and positive customer relationships without compromising service quality. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Starling At Nocatee
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Gymnastics Coach
WGV Gymnastics
12.2022 - 08.2023
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Instructed individual and group classes to customize needs and emphasize proper technique and safety.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Developed strong relationships with families, maintaining open lines of communication regarding athlete development both in and out of the gym setting.
Volunteer
Las Calinas Community In St. Augustine Florida
12.2021 - 04.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Allen D Nease Senior High School
Ponte Vedra, FL06.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
Timeline
Server
Starling At Nocatee
09.2023 - Current
Gymnastics Coach
WGV Gymnastics
12.2022 - 08.2023
Volunteer
Las Calinas Community In St. Augustine Florida
12.2021 - 04.2022
High School Diploma -
Allen D Nease Senior High School
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