Olivia Prout
Menomonee Falls,WI
Summary
Motivated and dependable individual seeking a sponsorship and apprenticeship opportunity with Local 139 as a Heavy Equipment Operator. Strong customer service background with the ability to work effectively under pressure, manage multiple tasks, and maintain a positive attitude in challenging situations. Open-minded, eager to learn, and committed to developing the skills necessary for a successful career in heavy equipment operation.
Overview
5
5
years of professional experience
Work History
Cashier
Metro Market
Sussex, WI
07.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Assisted customers with inquiries, providing product information and enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote a welcoming environment for customers.
- Trained new cashiers on register operations, customer service standards, and store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
Dishwasher and Food Runner
Mibbs and Vivs
Lannon, WI
10.2023 - Current
- Assisted in inventory management of cleaning supplies and equipment maintenance schedules.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Stepped into additional roles during busy times to boost coverage of important stations.
Expo Runner
Thirsty Duck
Sussex, WI
10.2021 - 07.2025
- Communicated food orders to chefs to execute priorities and special requests.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Assisted in setup and breakdown of event equipment, ensuring seamless operations throughout events.
- Collaborated with team members to optimize workflow and resolve any service issues promptly.
Assistant
Main Street Framing Gallery
Lannon, WI
06.2023 - 11.2024
- Developed and implemented workflow improvements to increase efficiency in order processing.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Arrowhead Union High School
Merton, WI06-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Cashier
Metro Market
07.2025 - Current
Dishwasher and Food Runner
Mibbs and Vivs
10.2023 - Current
Assistant
Main Street Framing Gallery
06.2023 - 11.2024
Expo Runner
Thirsty Duck
10.2021 - 07.2025
High School Diploma -
Arrowhead Union High School