Olivia Reynolds
Searcy,AR
Summary
Dynamic and results-driven professional with a strong work ethic and integrity, experienced as an Assistant Manager at Marco's Pizza. Proven ability in staff leadership and cash handling, ensuring accurate transactions and fostering a collaborative team environment. Recognized for exceptional customer service and effective issue resolution, enhancing overall operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Marco's Pizza
Searcy, AR
12.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Front Desk Attendant
Harding Place Retirement
Searcy, AR
08.2022 - 10.2024
- Greeted visitors upon arrival, offered assistance, and answered questions.
- Maintained a professional and welcoming environment at the front desk.
- Assisted Residents with anything needed, ranging from small tasks to calling Emergency Medical Services during medical emergencies.
Carhop
Sonic Drive-In
Searcy, AR
09.2019 - 09.2021
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
Education
Bachelor of Science - Criminal Justice
Harding University
Searcy, AR12.2023
Skills
- Staff Leadership
- File Management
- Customer Service
- Patience and Empathy
- Work Ethic and Integrity
- Cash Handling
- Issue Resolution
- Team Collaboration
Certification
- Licensed Arkansas Health and Life Insurance Producer
Timeline
Front Desk Attendant
Harding Place Retirement
08.2022 - 10.2024
Assistant Manager
Marco's Pizza
12.2020 - Current
Carhop
Sonic Drive-In
09.2019 - 09.2021
Bachelor of Science - Criminal Justice
Harding University