Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Rivera

Lake Station,IN

Summary

Proven leader and quick learner, I excelled at Sovren Barbershop by building a loyal clientele and enhancing satisfaction through expert hair styling and meticulous attention to detail. Skilled in client consultation and schedule management, I consistently delivered exceptional service, demonstrating advanced communication and leadership abilities. Achieved significant client retention by prioritizing personalized experiences and efficient operations.

Overview

5
5
years of professional experience

Work History

Hairstylist

Sovren Barbershop
10.2022 - Current
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and braiding services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Janitor

NorthShore
12.2021 - 02.2022
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.

Sanitation Worker

Munster Distinctive Dentistry
10.2019 - 03.2020
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.

Education

High School Diploma -

Portage High School
Portage, IN
06.2015

Skills

  • Quick Learner
  • Client consultation
  • Appointment Scheduling
  • Hair styling techniques
  • Detail-orientated
  • Schedule Management
  • Highly motivated self-starter
  • Advanced communication skills
  • Strong leader

Timeline

Hairstylist

Sovren Barbershop
10.2022 - Current

Janitor

NorthShore
12.2021 - 02.2022

Sanitation Worker

Munster Distinctive Dentistry
10.2019 - 03.2020

High School Diploma -

Portage High School

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Olivia Rivera