Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
Generic

Olivia Russell

Austin,TX

Summary

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
Austin, TX
11.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Demonstrated product features and benefits for customers' needs.
  • Developed promotional strategies to increase sales volume.

Hostess/Lead Busser

Magic Time Machine
Dallas, TX
03.2022 - 05.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.

Hostess/Restaurant Busser

Parry's Pizzeria
The Colony, TX
09.2019 - 02.2020
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided menus to customers and answered questions regarding menu items.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Resolved any customer complaints or issues quickly and professionally.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Education

Bachelor of Arts - Psychology

University of Texas At Austin
Austin, TX
05.2026

High School Diploma -

Ursuline Academy of Dallas
Dallas, TX
05.2022

Skills

  • Customer Service
  • Complaint Handling
  • Guest Engagement
  • Service Prioritization
  • Positive and Professional
  • Reading comprehension skills
  • Outgoing Personality
  • Excellent communication skills

Affiliations

  • Theater
  • Volunteer work
  • Cooking, Baking
  • Crochet
  • Writing

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • International Thespian Society local club leader
  • Graduated high school with honors
  • Honors Society

References

References available upon request.

Timeline

Sales Associate

Victoria's Secret & PINK
11.2023 - Current

Hostess/Lead Busser

Magic Time Machine
03.2022 - 05.2022

Hostess/Restaurant Busser

Parry's Pizzeria
09.2019 - 02.2020

Bachelor of Arts - Psychology

University of Texas At Austin

High School Diploma -

Ursuline Academy of Dallas

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Olivia Russell