Olivia Schneider
DFCU Financial
Grand Rapids,MI
3
years of professional experience
Results-oriented Financial Professional with expertise in cash management and vault operations. Focused on identifying member needs and delivering customized financial solutions. Committed to fostering enduring, trust-based client relationships that drive business growth.
Work History
Vault Teller
2 Years 3 Months- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to meet and exceed monthly targets through proactive engagement with customers.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Server
8 Months- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to implement promotional strategies for seasonal menu items.
- Trained new associates on customer service protocols and store policies to ensure consistency.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Education
BBA - Marketing
Skills
Customer engagement
Transaction processing
Banking expertise
Regulatory knowledge
Listening and comprehension
Learning mindset
Timeline
Vault Teller
DFCU Financial
05.2024 - CurrentRead More
Server
76 Diner
08.2023 - 04.2024Read More
Grand Valley State University
BBA from Marketing
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