Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline

Olivia Segura

Norris & Stevens
Fairview,OR
Olivia Segura
2
Languages
1
Certification
6
years of professional experience

Results-driven Property Management Expert with extensive experience in overseeing properties and ensuring tenant satisfaction. Skilled in budget management, lease negotiations, and maintenance supervision. Demonstrates effective collaboration with teams and adaptability to meet changing needs while consistently achieving property owner goals.

Work History

Property Manager

8 Months
Norris & Stevens | 01.2026 - Current

Serves as Property Manager/Assistant Asset Manager

  • Works closely with property owners with capital projects as well as staying within the budget goal.
  • Leasing up 2 properties. The first (Eastwood) started at 20% to now 58% and the other (Halsey Crossing Apartments) started from 75% to 95% within 2 months.
  • Assists Asset Manager to train property managers.
  • Helps manage overseeing property managers' daily operations of multiple residential properties, ensuring tenant satisfaction and property upkeep.
  • Coordinated maintenance requests and vendor services, improving response times and service quality for residents.
  • Oversees lease administration processes, including negotiations and renewals, enhancing compliance with local regulations.
  • Developed and implemented effective marketing strategies to attract prospective tenants, reducing vacancy rates.

Property Manager

2 Years 4 Months
North Coast Living Property Management | 09.2022 - 01.2025

Served as Assistant Property Manager Managed multiple properties for this company starting at The Gossamer in Portland, OR (high rise)

  • Managed daily operations ensuring tenant satisfaction and property upkeep.
  • Managed tenant relations, addressing concerns promptly and ensuring high satisfaction levels.
  • Oversaw property maintenance schedules, coordinating repairs with vendors to enhance operational efficiency.
  • Developed and implemented leasing strategies for agents, increasing occupancy rates through targeted marketing efforts.

Promoted to Property Manager at BluBellevue now known as Margot in Bellevue, WA (mid rise)

  • Handled accounting, budgeting, and variance analysis.
  • Processed invoices.
  • Completed deposit accounting.
  • Delegated work orders.
  • Coordinated vendor services.
  • Oversaw unit turns and walkthroughs.
  • Performed maintenance tasks when understaffed.
  • Facilitated leases and renewals.
  • Planned resident events.
  • Ensured effective team communication.
  • Worked with stakeholders and property owners on capital projects during rebranding.

Leasing Agent/Assistant Property Manager for 11 properties in and around Portland, OR

1 Year 7 Months
WonderDog Management | 01.2021 - 08.2022

Served as Floating Assistant Property Manager/Leasing Agent across all Oregon properties (Portland and Troutdale areas), executing full-cycle property management operations and providing critical coverage for property managers.

  • Managed financial administration by processing and submitting invoices to accounting utilizing AppFolio.
  • Drove leasing activity by conducting property tours for prospective residents and generating new leases and renewal agreements through Tenant Tech.
  • Led marketing initiatives, including designing, creating, and distributing promotional ads and flyers to boost occupancy.
  • Oversaw move-in and move-out processes, partnering with the maintenance team to conduct thorough physical walkthroughs and occasionally preparing Statements of Deposit Account (SODA).

Education

Triple Ten Certification - UX/UI Design

Triple Ten | Remote | 12-2026

Real Estate License - Real Estate

Aplus Real Estate School | Online, Colorado | 09-2022

Based out of Colorado

No Degree - Urban Agriculture & Apothecary

Clackamas Community College | Clackamas, OR | 09-2016

Highschool Diploma

Morrison Campus/Dallas Highschool | Dallas, OR | 01-2011

Skills

Leasing and sales
Occupancy management
Financial management
Digital marketing
Knowledge in Fair Housing Laws as well as experience in section 8 housing
Knowledge of AppFolio
Tenant Tech
Yardi
Onesite
CRM Flex
Leonardo
Radix
Jturner
Voyager
and Yieldstar
Legal compliance
Staff management
Fast-paced environments
Ability to meet deadlines
Fast-paced adaptability
Microsoft Office proficiency
Effective communicator
Strong interpersonal skills
Fair Housing expertise
Property management software knowledge

Accomplishments

  • Real Estate Certification
  • Apothecary Certification
  • Certification in Sustainable Architecture & Off-Grid Construction (Earthships)

Certification

Oregon Broker License, Valid Oregon Driver's License

LANGUAGES

Primary language is English
Some Español

Timeline

Property Manager

Norris & Stevens
01.2026 - CurrentRead More

Property Manager

North Coast Living Property Management
09.2022 - 01.2025Read More

Leasing Agent/Assistant Property Manager for 11 properties in and around Portland, OR

WonderDog Management
01.2021 - 08.2022Read More

Morrison Campus/Dallas Highschool

Highschool Diploma
Read More

Triple Ten

Triple Ten Certification from UX/UI Design
Read More

Aplus Real Estate School

Real Estate License from Real Estate
Read More

Clackamas Community College

No Degree from Urban Agriculture & Apothecary
Read More
Olivia Segura