Olivia Simmons-Normil
Malden,MA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Also a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I am currently seeking entry-level opportunities to enhance my abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
BARTENDER
Laugh Boston
Seaport , MA
2022.06 - Current
- Demonstrate strong attention to detail in maintaining cleanliness and sanitation standards of the bar area while serving beverages.
- Maintain compliance with alcohol handling, sanitation, and safety procedures; effectively dated, labeled, and rotated beverage items
- Streamline the process of managing daily supply inventory for the bar by coordinating orders with supervisor and aiding in delivery handling
- Facilitate seamless bar service during supervisor's absence
- Assist in the orientation of new employees to their respective work areas
- Demonstrates strong problem-solving skills by effectively resolving customer complaints
- Safely and effectively operate various types of standard beverage service equipment with expertise.
- Implements proper sanitization practices for bar area, glassware, utensils,
and equipment.
ADMINISTRATIVE ASSISTANT
Teradyne, INC
North Reading , MA
2022.03 - 2022.08
- Executed administrative tasks such as answering phones, organizing meetings, and supporting visitors
- Carried out administrative duties such as filing, typing, copying, binding, scanning etc
- Completed operational requirements by scheduling and assigning administrative projects and expediting work results
- Ordered office supplies and researched new deals and suppliers
- Managed and organized travel bookings, ensuring accurate arrangements and timely submission of expense reports
- Ensured excellent visitor experience through effective support
- Managed communication channels for both internal and external clients.
- Compiled data from various sources into organized reports for review by management team.
SERVER
Laugh Boston
Seaport , MA
2021.08 - 2022.08
- Performed various duties to assist diners throughout their meals such as taking orders, delivering food, and completing transactions.
- Maintained a high level of efficiency by monitoring tables for timely food and beverage delivery.
- Ensured compliance with health safety guidelines during food preparation and service.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
CASHIER/PARTY HOST
CEC Entertainment
Everett , MA
2017.02 - 2020.02
- Collaborated on event logistics and coordination
- Delivered exceptional customer service by promptly responding to inquiries and resolving issues
- Promoted an inviting ambiance that allowed guests to fully enjoy their experience.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Coordinated different teams and ensured they all worked together harmoniously.
- Resolved customer complaints professionally in accordance with company policy.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
University of Massachusetts Boston
Quincy, MA01.2022
HS DIPLOMA -
Arlington Catholic High School
Arlington, MA05.2020
Skills
- Team Oriented
- Time Management
- Organizational Skills
- Hardworking
- Versatility
- Excellent Communication Skills
- Fast Learner
- Decision-Making
- Adaptability
- Multitasking
- Excellent judgment
- Marketing and sales experience
Languages
English
Awards
Honor Roll 2017-2020
Timeline
BARTENDER
Laugh Boston
2022.06 - Current
ADMINISTRATIVE ASSISTANT
Teradyne, INC
2022.03 - 2022.08
SERVER
Laugh Boston
2021.08 - 2022.08
CASHIER/PARTY HOST
CEC Entertainment
2017.02 - 2020.02
University of Massachusetts Boston
HS DIPLOMA -
Arlington Catholic High School
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