Olivia Simuel
Jacksonville,AR
Summary
Compassionate Patient Access Representative, who is highly-motivated, with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills, as well as problem-solving skills. Adept at working effectively unsupervised and quickly mastering new skills, and always willing to help out in other areas of the job. Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to giving every customer a positive and helpful experience.
Overview
1
1
Certification
Work History
Patient Access Representative
Western Missouri Medical Center
Warrensburg, MO
08.2023 - Current
- Obtained informed consent and payment documentation from patients and filed in system.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Verified insurance coverage for services provided by the facility.
- Managed incoming faxes related to patient registration processes.
- Explained various admission forms and policies, acquiring signatures for consent.
- Communicated financial obligations to patients and collected fees at time of service.
- Explained policies, procedures and services to patients.
- Collected co-pays and other payments from patients at time of service.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Applied HIPAA privacy and security regulations while handling patient information.
- Greeted patients and visitors in a courteous and professional manner.
Education
Certification - Clinical Medical Assistant
Medcertify
Kentucky06-2024
Some College (No Degree) - Nursing
University of Central Missouri
Warrensburg, MOSkills
- Quality Assurance
- Problem-Solving
- Financial Procedures Adherence
- Post-Discharge Care Coordination
- Appointment Scheduling
- Customer Service
- Multitasking and Organization
- Insurance Verification
- Medical Terminology
- Money Handling
Affiliations
- Healthy lifestyle
- Gym
- Family Person
Certification
- CPR Cert.
- Clinical Medical Assistant (pursuing currently)
About me
- I am a military spouse, and we are currently in the process of moving to Little Rock Air Force Base. I am a hardworking individual who is currently attending an online program to become a Clinical Medical Assistant, and I would love to become a part of your team!
References
References available upon request.
Timeline
Patient Access Representative
Western Missouri Medical Center
08.2023 - Current
Certification - Clinical Medical Assistant
Medcertify
Some College (No Degree) - Nursing
University of Central Missouri
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