Olivia Sufak
Kissimmee,FL
Summary
Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Merchandiser
The Walt Disney Company
Orlando, FL, U.S.A.
01.2025 - Current
- Merchandise Host | Walt Disney World Resort
- January 2025 – Present
- Deliver exceptional guest service across 13 unique merchandise locations, including high-volume flagship stores like the Emporium on Main Street, U.S.A.
- Trained and certified in tobacco, alcohol, and food safety compliance.
- Experience in expediting and supporting food and beverage operations during peak hours.
- Collaborated with dining and retail teams to ensure efficient flow, accurate order handling, and a seamless guest experience.
- Strong adaptability, communication, and multitasking skills in fast-paced, guest-facing environments.
- The Walt Disney Company-Orlando, FL
Event Venue Manager
Sweet Celebrations Children's Parties & Spa
01.2022 - Current
- January 2022 to Present
- Lead trainer for a team of 10 hostesses, servers, and princess performers
- Supervise and train staff to organize, serve, and execute events, including food, beverage, and entertainment
- Manage opening, closing, and point-of-sale systems for guest reservations, deposits, and payments
- Foster a positive work environment and create a magical guest experience
Pool Server/Bartender
Garden of the Gods Club and Resort
3320 Mesa Road
05.2024 - 09.2024
- Achieved timely project completion from May 2024 to September 2024. Enhanced team productivity through effective communication and support. Drove project success by facilitating resource allocation and task management.
- Provided exceptional service to guests in the pool area
- Individually opened and closed the pool service area
Food Runner/Server
Topgolf
165 Spectrum Loop
08.2023 - 03.2024
- August 2023 to March 2024
- Provided attentive service to guests, ensuring a positive dining experience
- Prepared and delivered large quantities of food to tables quickly and accurately
Server
Cy's 50's Diner
1833 W Uintah Street
01.2022 - 11.2022
- January 2022 to November 2022
- Executed service delivery with a focus on friendliness and efficiency in a dynamic setting.
- Operated the cash register and accurately handled payments
- Crafted and served a variety of milkshakes and sundaes
Hostess/Server/Performer
Sweet Celebrations Children's Parties & Spa
631 N Weber
01.2018 - 12.2021
- January 2018 to December 2021
- Opened and closed venue according to company policies
- Cast as a princess performer to entertain guests
- Assisted in coordinating themed birthday parties, ensuring all activities align with client expectations.
Education
High School Diploma -
Coronado High School
Colorado Springs, CO05-2024
Skills
- Operational service alignment
- Organized task scheduling
- Management
- Hospitality
- Staff Management
- Leadership
- Guest services
- Team management
- Guest Relations
- Supervising experience
- Organizational skills
- POS
- Venue supervision
- Sales
- Communication
- Relationship Building
- Time management
- Communication skills
- Presentations and public speaking
- Event Management
- Special events management
- Team Leadership
- Customer Service
- Cash handling
- Health and safety compliance
- Conflict management
Accomplishments
4.0 on going in college
completed Disney college Program/selected to extend
traveled to over 15+ countries
Certification
- Lifeguard Training
- Food Handler Certification
- Driver's License
- ServSafe
Timeline
Merchandiser
The Walt Disney Company
01.2025 - Current
Pool Server/Bartender
Garden of the Gods Club and Resort
05.2024 - 09.2024
Food Runner/Server
Topgolf
08.2023 - 03.2024
Event Venue Manager
Sweet Celebrations Children's Parties & Spa
01.2022 - Current
Server
Cy's 50's Diner
01.2022 - 11.2022
Hostess/Server/Performer
Sweet Celebrations Children's Parties & Spa
01.2018 - 12.2021
High School Diploma -
Coronado High School