Olivia Thoma

• Managed daily accounts receivable operations to ensure timely and accurate invoicing.
• Collaborated with cross-functional teams to streamline billing processes and reduce errors.
• Monitored aging reports, prioritizing collections efforts for overdue accounts.
• Reduced outstanding receivables for increased financial stability by effectively managing accounts and pursuing collections.
• Ensured accurate record-keeping with meticulous data entry and organization of account information.
• Enhanced communication between departments by participating in cross-functional meetings aimed at improving overall organizational performance.
• Optimized workflow efficiency by developing effective filing systems for easy access to essential documents and records in the accounts receivable department.

• Coordinated referral processes to ensure timely patient access to services.
• Implemented quality control measures, enhancing referral accuracy.
• Facilitated communication between healthcare providers and patients, improving service.

• Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
• Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
• Accurately inputted patient and insurance information into company's computer system using Healthquest and Epic.
• Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
• Obtained payments from patients and scanned identification and insurance cards.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Respite care provider, feed meals, give daily medication, bathe, I give relief for family by providing cares

CNA provide care for residents of needs and disabilities. Responsible for cares,comfort and safety in a home like environment, meals, oral cares peri cares training of new on comming staff.