Olivia Thompson
Marienville,Pennsylvania
Summary
Diligent university student who has experience with planning events and working well with others. Was put in charge of many events in the past, such as a Purple Out basketball game to raise money for the American Cancer Society, and a Purse Bingo to raise money for me and my fellow students to attend a National Leadership Conference in Denver. A quick learner who can finish tasks in a timely manner. Dependable and punctual collaborator aiming to gain more experience and improve my planning skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Attendant
Forest Lodge and Campground
Marienville, PA
08.2020 - Current
- Welcomed large volume of guests and improved overall customer service.
- Made room reservations.
- Sold Trail Passes.
- Helped with the upkeep of the campground/motel.
- Often had to take on managerial tasks.
- Washed and folded laundry.
- Managed customer complaints.
- Provided administrative support to coworkers, taking on additional tasks when needed.
- Created and optimized employee schedules for shift coverage.
- Performed administrative tasks such as filing paperwork or data entry into computer systems.
Education
Bachelor of Science - Business Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05-2027
High School Diploma -
East Forest High School
Marienville, PA06-2023
Skills
- Guest Relations
- Credit and Cash Payments
- Problem-Solving Skills
- Guest Amenities
- Time Management
- Listening Skills
- Customer Service
- Training and Mentoring
- Front Desk Management
- Oral and Written Communications
Accomplishments
- National Honors Society throughout High School
- FCCLA Silver and Gold Medals
- ACS Mini Relay for Life Award
- Student Council Representative
- Presidential Education Awards
- Frederick Douglas/Susan B Anthony Humanities Award
Certification
- Completion of the Emerging Leadership Experience at Slippery Rock University
References
References available upon request.
Timeline
Front Desk Attendant
Forest Lodge and Campground
08.2020 - Current
Bachelor of Science - Business Management
Slippery Rock University of Pennsylvania
High School Diploma -
East Forest High School
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