Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Olivia  Traverse

Olivia Traverse

Maple Grove,MN

Summary

Detail-oriented Patient Ambassador with expertise in patient coordination and customer service. Proven ability to manage patient flow efficiently while ensuring confidentiality and delivering exceptional support in fast-paced healthcare environments.

Overview

6
6
years of professional experience

Work History

Patient Ambassador

Kennedy Vision Health Center
Plymouth, Minnesota
01.2022 - Current
  • Coordinated daily patient flow and scheduled appointments to maximize efficiency.
  • Managed patient check-in and check-out processes while ensuring confidentiality.
  • Assisted patients with insurance paperwork and addressed appointment inquiries.
  • Maintained accurate medical records and supported administrative documentation.
  • Delivered exceptional customer service in a high-paced healthcare setting.

Babysitter

Family's
Maple Grove, Minnesota
01.2020 - Current
  • Supervised children during daily activities and playtime, ensuring safety and fostering engagement.
  • Monitored children's interactions and behaviors to proactively maintain a safe environment.
  • Planned educational games and creative projects that stimulated learning and development.
  • Communicated regularly with parents about children's progress and tailored individual needs.
  • Prepared nutritious meals and snacks tailored to family preferences.

Education

Bachelor of Science - Criminal Justice & Psychology

Iowa State University
Ames, IA
05-2029

Skills

  • Patient coordination
  • Patient advocacy
  • Medical documentation
  • Health information management
  • Conflict resolution
  • Time management

Accomplishments

  • A Honor Roll (2021-2025)

Affiliations

  • NHS Member- Maple Grove High School (2024-2025)
  • Link Crew Leader Member - Maple Grove High School (2024-2025)
  • Girls in Sports Member - Maple Grove High School (2022-2025)
  • Maple Grove JV Volleyball Player - Maple Grove High School (2023-2025)

Timeline

Patient Ambassador

Kennedy Vision Health Center
01.2022 - Current

Babysitter

Family's
01.2020 - Current

Bachelor of Science - Criminal Justice & Psychology

Iowa State University
Olivia Traverse