Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Olivia Van Scoyoc

Harrisonburg,VA

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Server

Surf House Island Cantina
06.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Health Services Assistant

Community Living Inc.
06.2023 - 08.2023
  • Filed documents in correct residents binder.
  • Organized the Health Services office.
  • Made copies of documents.
  • Helped check-in meds and sent announcements to staff for med pick-up.
  • Faxed documents to doctors offices.

Host

Madrones
03.2020 - 05.2021
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Lifeguard

High Sierra Pools
06.2020 - 08.2020
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.

Service Captain

Vintage
12.2018 - 05.2019
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Restocked food supplies in kitchen and organized storage areas.
  • Cleared tables immediately after guests left in preparation for next party.

Education

Bachelor of Science - Nursing

James Madison University
Harrisonburg
12.2024

Skills

  • Customer Service
  • Teamwork
  • Attention to Detail
  • Quick Learner
  • Active Listening and Communication

Accomplishments

  • My capstone project for the leadership academy. I planted 32 trees in my community which was funded by generous donations from 7 different companies.

Timeline

Health Services Assistant

Community Living Inc.
06.2023 - 08.2023

Server

Surf House Island Cantina
06.2021 - Current

Lifeguard

High Sierra Pools
06.2020 - 08.2020

Host

Madrones
03.2020 - 05.2021

Service Captain

Vintage
12.2018 - 05.2019

Bachelor of Science - Nursing

James Madison University

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Olivia Van Scoyoc