Olivia Villalobos
Lynwood,CA
Summary
Accomplished Pharmacy Technician with a proven track record at Skilled Nursing Pharmacy, enhancing medication safety and workflow efficiency. Expert in pharmacology and adept in team collaboration, I significantly improved patient satisfaction through meticulous prescription processing and inventory management. Skilled in problem-solving and confidentiality, my contributions have consistently optimized pharmacy operations.
Overview
25
25
years of professional experience
Work History
Pharmacy Technician
Skilled Nursing Pharmacy
02.2006 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Pharmacy Technician
Omnicare
06.2004 - 01.2006
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technician
Pharmerica Pharmacy
02.2000 - 05.2002
- Upheld a high standard of aseptic technique in the preparation of parenteral nutrition solutions, promoting positive patient outcomes.
- Enhanced medication safety by accurately preparing and dispensing IV medications according to established protocols.
- Collaborated effectively with nurses, physicians, and other healthcare professionals to address patient needs related to IV therapy.
Education
Pharmacy License - Pharmacy
California Paramedical
Riverside,Ca06.1999
Diploma - General Studies
Lynwood High School
Lynwood, CA06.1994
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Pharmacology knowledge
Timeline
Pharmacy Technician
Skilled Nursing Pharmacy
02.2006 - Current
Pharmacy Technician
Omnicare
06.2004 - 01.2006
Pharmacy Technician
Pharmerica Pharmacy
02.2000 - 05.2002
Pharmacy License - Pharmacy
California Paramedical
Diploma - General Studies
Lynwood High School
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