Olivia Ward
Cedar Hill,TX
Summary
Adaptable and customer-focused professional with proven success in retail and family support environments. Thrives in fast-paced settings by blending active listening with strategic problem-solving. At Walmart, balanced customer needs with operational demands, earning a reputation for delivering smooth and satisfying shopping experiences. Additionally, provided dedicated childcare and family support through the Housing Legacy Foundation, demonstrating empathy, organization, and a commitment to helping others. Passionate about creating positive connections with customers, families, and team members, always ready to bring energy and care to any environment.
Overview
1
1
year of professional experience
Work History
Resident Childcare Coordinator
Provided Attentive and Nurturing Care for Children
06.2022 - 08.2023
- Provided attentive care and support for children of residents, fostering a safe and engaging environment.
- Planned and facilitated educational and recreational activities to promote child development and learning.
- Communicated effectively with parents and staff, providing updates on child progress and well-being.
- Adapted to individual needs of children, demonstrating flexibility and problem-solving skills.
- Maintained a clean and organized childcare space, ensuring compliance with health and safety regulations.
Walmart
Cashier Customer Service
03.2023 - 08.2023
- Delivered exceptional customer service and effectively resolved customer issues in a fast-paced retail environment.
- Demonstrated creativity and resourcefulness in problem-solving, resulting in efficient transaction processing and positive customer experiences.
- Gained valuable leadership skills by collaborating with team members and taking initiative during busy periods.
- Managed tasks from start to finish, including inventory stocking, register balancing, and sales floor organization.
Education
High School Diploma -
Cedar Hill Highschool
Cedar Hill, TX05-2025
Associate of Science - Science
Dallas College
Dallas, TX05-2025
Skills
- Active Listening
- Organizational Skills
- Google Drive
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Adobe
- Copying/Faxing
- Time Management
- Customer Service
- Multitasking
- Teamwork and Collaboration
- Basic Computer Skills (Typing, Data Entry)
- Adaptability
- Communication Skills (Written and Verbal)
- Problem Solving
Accomplishments
- Graduated with an Associate’s Degree, Dallas College – May 2025
- Named to the Dean’s List – Fall 2024
- Awarded President’s Honor List recognition – Spring 2025
- Earned Honor Roll status – Spring 2025
- Balanced work and school while maintaining high academic performance
- Gained valuable customer service skills and leadership experience at Walmart
- Provided consistent, high-quality childcare services to families through Housing Legacy Foundation and daycare experience
Timeline
Walmart
Cashier Customer Service
03.2023 - 08.2023
Resident Childcare Coordinator
Provided Attentive and Nurturing Care for Children
06.2022 - 08.2023
High School Diploma -
Cedar Hill Highschool
Associate of Science - Science
Dallas College
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