Olivia Weldon
St Louis,MO
Summary
Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders. Success multitasking while remaining professional and courteous in fast paced environments.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Professional Leasing Consultant
Black Forest Apartments
St Louis, MO
06.2025 - Current
- Assisted residents with lease applications and rental inquiries.
- Conducted property tours to showcase available units and amenities.
- Managed resident relations by addressing concerns and facilitating communication.
Cashier/Server
River City Casino
St.louis , MO
08.2021 - 05.2025
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Helped with purchases, locating items and signing up for rewards programs.
Server
Cusanelli's Italian Restaurant
St Louis, MO
05.2018 - 08.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Associate of Science - Esthetics
Skin Institute
St Louis, MOHigh School Diploma -
Hancock Place High School
Skills
- Customer Service
- Honest and Dependable
- POS Systems
- Problem Solving
- Feedback Acceptance
- Attention to Detail
- Time Management
- Safety procedures
- Conflict resolution
- Time management
- Property marketing
- Customer relationship management
- Goal-oriented mindset
- Sales techniques
Timeline
Professional Leasing Consultant
Black Forest Apartments
06.2025 - Current
Cashier/Server
River City Casino
08.2021 - 05.2025
Server
Cusanelli's Italian Restaurant
05.2018 - 08.2021
Associate of Science - Esthetics
Skin Institute
High School Diploma -
Hancock Place High School