Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

OLIVIA WIJAYASINGHE

North Richland Hills

Summary

Dynamic professional with a proven track record in customer service and data entry, notably at Primrose Daycare. Excelled in enhancing academic performance and customer satisfaction through effective problem-solving and adaptability. Skilled in front office management and multitasking, achieving significant improvements in team productivity and customer engagement.

Overview

8
8
years of professional experience

Work History

Sales Associate

UPS Store 8086
North Richland Hills
07.2025 - Current
  • Assisted customers with package selection and shipping options.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Daiso
North Richland Hills
03.2025 - 08.2025
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Assistant Teacher (Infants)

Primrose Daycare
09.2022 - 11.2022
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children’s education.
  • Assisted in implementation of new learning tools, systems and materials.

Front Desk Receptionist

River Inn of Harbor Town
08.2021 - 10.2021
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Change Out Crew

AccuFleet International
02.2018 - 02.2019
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Coordinator, Lost and Found

Prepost INC
02.2018 - 02.2019
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Gathered and organized materials to support operations.

Teacher Helper

Kids Rainbow Academy
08.2017 - 01.2018
  • Developed strong relationships with students, fostering a positive classroom environment conducive to learning.
  • Monitored student attendance by collecting attendance rosters and overseeing attendance database.
  • Prepared after-school enrichment activities for children to encourage student participation.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.

Education

Associate's Degree - Health & Human Service

Ultimate Medical Academy
Tampa
05.2025

High School Diploma -

L.D.Bell High School
Hurst, TX
05.2012

Skills

  • Customer service
  • MS office
  • Data entry
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Adaptability and flexibility
  • Front office management
  • Cash handling
  • Customer engagement
  • Flexible schedule

Languages

4,5

Languages

English
Full Professional
Spanish
Elementary

Timeline

Sales Associate

UPS Store 8086
07.2025 - Current

Sales Associate

Daiso
03.2025 - 08.2025

Assistant Teacher (Infants)

Primrose Daycare
09.2022 - 11.2022

Front Desk Receptionist

River Inn of Harbor Town
08.2021 - 10.2021

Change Out Crew

AccuFleet International
02.2018 - 02.2019

Coordinator, Lost and Found

Prepost INC
02.2018 - 02.2019

Teacher Helper

Kids Rainbow Academy
08.2017 - 01.2018

Associate's Degree - Health & Human Service

Ultimate Medical Academy

High School Diploma -

L.D.Bell High School

Similar Profiles

CREATE PROFILE