Olivia Wishom

Driven Car Sales Consultant with a proven track record at Carmax, adept at exceeding sales targets through exceptional client relationship building and strategic sales techniques. Demonstrates strong leadership and communication, excelling in fast-paced environments and multitasking with a focus on customer service excellence.

As the owner of a spray tan business, I provided essential assistance in creating promotional materials and engaging social media content to attract new clients and showcase our services. Committed to compliance with state licensing requirements, I continuously pursued professional development opportunities within the field of spray tanning, ensuring the highest standards of service delivery.

Efficiently greeted and assisted 150-200 guests per shift in a dynamic, fast-paced setting, ensuring a warm and welcoming experience. Skillfully managed check-in procedures for equipment rental, meticulously collecting insurance information and directing guests to their designated areas. Proficiently handled a multi-line phone system, promptly addressing inquiries and efficiently transferring callers to the appropriate department or staff member. Implemented streamlined filing systems to meticulously maintain files and records, enhancing organizational efficiency and productivity.

Proficiently managed scheduling appointments, ensuring optimal client flow and satisfaction. Diligently checked in clients, providing attentive and personalized service from arrival to departure. Maintained pristine cleanliness of tanning beds and rooms, upholding high standards of hygiene and safety. Actively promoted and sold various products, leveraging strong product knowledge and persuasive communication skills to meet sales targets. Expertly addressed customer inquiries and provided detailed information, fostering positive relationships and enhancing customer loyalty.