Olivia A. Bischof

• Processed customer transactions efficiently using POS systems.
• Assisted in maintaining accurate cash drawer balances at shift end.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Ensured product availability by restocking shelves and organizing merchandise displays.
• Collaborated with team members to streamline checkout procedures and enhance customer experience.
• Trained new cashiers on operational protocols and customer interaction techniques.
• Greeted customers entering store and responded promptly to customer needs.

• Greeted and seated guests efficiently, ensuring positive first impressions.
• Managed reservation system, optimizing table turnover and guest flow.
• Maintained cleanliness and organization of dining area, enhancing overall guest experience.
• Monitored waitlist and estimated wait times accurately, enhancing guest satisfaction levels.
• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Answered customer questions about hours, seating, and menu information.
• Assisted in training new team members on hosting protocols and customer service standards.

• Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
• Operated kitchen equipment, ensuring adherence to safety and hygiene standards.
• Prepared food items according to established recipes and quality standards.
• Maintained cleanliness of work areas, enhancing overall team productivity.
• Handled cash transactions accurately, ensuring balanced registers at shift end.
• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.

Multiple times a week I would go to several nursing homes to paint ladies nails, help with food, and light cleaning. I mostly conversed with the residents, lending them an ear for comfort.

• Took and followed detailed directions from others.
• Strengthened interpersonal communication abilities through constant interaction with diverse populations during volunteering events.
• Maintained tidy and organized environment to comply with cleanliness standards.