Olivia Beckett
Clayton,NC
Summary
Assisted in property management tasks while supporting high-energy sales initiatives. Aided in the management of policies and regulations to ensure compliance. Contributed to building and maintaining strong client relationships.
Assisted teams in identifying and resolving issues to enhance project outcomes. Supported effective communication among team members to foster collaboration. Contributed to achieving organizational goals through dedication and a proactive approach.
Overview
18
18
years of professional experience
Work History
Certified Leasing Apt Specialist
Grubb Ventures
Raleigh, NC
08.2022 - Current
- Implemented strategies for customer service operations to foster positive interactions and significantly increase occupancy from 38% to 90%.
- Facilitated application submissions by engaging prospects post-property tours, significantly enhancing customer satisfaction. Executed successful marketing events that generated increased interest and participation.
Lease Up Consultant
ReCarroll Management
Raleigh, NC
05.2019 - 07.2022
- Achieved stabilization within one year through effective sales initiatives in phase 2. Elevated retention and occupancy metrics during phase 1 of the community, driving significant improvements in overall performance.
- Fulfilled additional tasks as assigned by Senior VP and Property Manager to support operational efficiency.
Relocation Specialist
Rich Management
Raleigh, NC
02.2017 - 05.2019
- Assisted in compiling daily and weekly marketing and leasing reports. Supported market survey initiatives to gather relevant data. Helped reduce delinquent renters insurance by 95% through diligent maintenance of audit reports.
- Reviewed and organized payment transactions and application documents to uphold fair housing practices and company policy requirements.
- Developed tailored relocation plans based on client needs and preferences.
Relocation Specialist/Leasing Consultant
Ginkgo Residential / Fairfield / Bell
NC
07.2008 - 01.2017
- Directed apartment presentations and resolved resident issues promptly to enhance customer satisfaction.
- Engaged in training workshops aimed at advancing leasing skills and knowledge.
- Coordinated relocation logistics for clients, ensuring seamless transitions to new properties.
Education
Bachelor of Science -
Strayer University
BBA - Business Administration And Management
Commonwealth College
Skills
- Property Management
- Customer service
- Yardi CRM Software
- Fair Housing Regulations
- Office Management
- Organizational skills
- Hospitality
- Communication skills
Timeline
Certified Leasing Apt Specialist
Grubb Ventures
08.2022 - Current
Lease Up Consultant
ReCarroll Management
05.2019 - 07.2022
Relocation Specialist
Rich Management
02.2017 - 05.2019
Relocation Specialist/Leasing Consultant
Ginkgo Residential / Fairfield / Bell
07.2008 - 01.2017
Bachelor of Science -
Strayer University
BBA - Business Administration And Management
Commonwealth College