Olivia (Livvy) Phillips
Battle Creek,MI
Overview
3
3
years of professional experience
Work History
Customer Returns Associate
T.J. Maxx
Battle Creek, MI
06.2023 - Current
- Assisted customers with returns and exchanges of merchandise.
- Processed returned items, including verifying condition and accuracy of product information.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Received inventory shipments and stocked shelves with merchandise.
Special Needs Child Caregiver
Nadine Potempa
Battle Creek, MI
08.2022 - 06.2024
- Provided direct care and supervision to children with special needs in a safe and supportive environment.
- Provided transportation
Shift Leader
Tropical Smoothie
Battle Creek, MI
06.2021 - 05.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Education
High School Diploma -
Harper Creek High School
Battle Creek, MI05-2024
Some College (No Degree) -
Kellogg Community College
Battle Creek, MISkills
- Customer Service
- Skilled at working with diverse populations
- Dependable and Responsible
Timeline
Customer Returns Associate
T.J. Maxx
06.2023 - Current
Special Needs Child Caregiver
Nadine Potempa
08.2022 - 06.2024
Shift Leader
Tropical Smoothie
06.2021 - 05.2024
High School Diploma -
Harper Creek High School
Some College (No Degree) -
Kellogg Community College