Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Olivier Leplus

Carmel,CA

Summary

Experienced in customer relations and bringing dedication, enthusiasm, and exceptional work ethic. Trained in customer service, as well as, organizational and prioritization skills. High energy and outgoing with a dedication to positive connections with customers and co-workers.

Overview

6
6
years of professional experience

Work History

Account Executive

Archer Health
03.2024 - 07.2024
  • Delivered informative presentations to potential clients, showcasing the unique value of services provided.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's roster of accounts.

Sales Development Representative

Archer Health
05.2022 - 03.2024
  • Consistently exceeded monthly quotas by 20% through diligent prospecting efforts, strategic account management, and persistence in closing deals.
  • $1.7 million (2022) and $2.2 million (2023) generated in sales opportunities for Account Executives.
  • Created a strong and efficient email campaign to maintain a secure communication line for potential leads.
  • Developed strong relationships with C-Level Executives through consistent communication and rapport-building efforts.


Sales Representative

Harness Power
01.2022 - Current
  • Door to door knocking in search of new prospects and creating new accounts.
  • Created professional sales presentations to effectively demonstrate product features and competitive advantages.
  • Worked with customers to create an optimal solar system that offsets a customer's energy accordingly based on their Kilowatt usage.

Server

Et Voila! French Bistro
07.2021 - 01.2022
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Exceeding in working in a fast paced environment while managing over 20 customers at once, and managing time and priorities accordingly.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Head Server

Casanova Restaurant
08.2018 - 04.2021
  • Maintained high standards of customer service during high-volume, fast paced operations.
  • Communicated clearly and positively with coworkers and management.
  • Built loyal clientele through friendly interactions and consistent operations.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Education

BBA - Business Management And International Business

Cal State University of Monterey Bay
Marina, CA
06.2021

Associates Degree - Business Administration

Monterey Peninsula College
Monterey, CA
05.2019

Associates Degree - Business Administration

Cuesta College
San Luis Obispo, CA
06.2018

High School Diploma -

Carmel High School
Carmel-by-the-Sea, CA
06.2015

Skills

  • Business-to-Business (B2B) Sales
  • Proficient in CRM Softwares (Salesforce, Zoominfo OS)
  • Organizational Skills
  • Team Leadership
  • Relationship Development

Accomplishments

  • Created and published a website for a solar panel company, Western Sun Systems, to improve advertising and increase the number of potential customers as my senior capstone project.
  • Dean's List in 2020: Rank in upper 25th percentile at CSUMB.
  • Fluent in French
  • Conversational in Spanish

References

Cole Hawkins

CEO of Archer Health

(615)-767-6336


Ludo Mifsud

Owner of Et Voila! Restaurant

(760)-532-2874


Matthew Olson

Beverage Director at Casanova

(831)-224-6113



Timeline

Account Executive

Archer Health
03.2024 - 07.2024

Sales Development Representative

Archer Health
05.2022 - 03.2024

Sales Representative

Harness Power
01.2022 - Current

Server

Et Voila! French Bistro
07.2021 - 01.2022

Head Server

Casanova Restaurant
08.2018 - 04.2021

BBA - Business Management And International Business

Cal State University of Monterey Bay

Associates Degree - Business Administration

Monterey Peninsula College

Associates Degree - Business Administration

Cuesta College

High School Diploma -

Carmel High School

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Olivier Leplus