Oluwadamilare Azeez
Magic Touch Studio/Sambol Production
LAUREL,MD
1
Language
1
Certification
17
years of professional experience
Results-driven Logistics and Project Management Leader experienced in streamlining operations and enhancing service delivery. Improved operational efficiency and customer satisfaction through effective workflow optimization and strategic decision-making. Focused on fostering teamwork and driving business growth.
Work History
Dispatch Manager
7 Years- Managed a team of dispatchers, ensuring adherence to operational protocols and service standards.
- Optimized dispatch processes to enhance delivery efficiency and reduce turnaround times.
- Analyzed route data to identify bottlenecks, driving strategic improvements in logistics operations.
- Implemented training programs for new staff, improving onboarding speed and knowledge retention.
- Coordinated with drivers and clients to resolve scheduling conflicts and enhance customer satisfaction.
- Streamlined communication channels between departments, improving collaboration and response times in dispatch operations.
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
General Manager
7 Years 11 Months- Developed strategic plans to enhance studio capabilities and client satisfaction.
- Oversaw budgeting processes, ensuring alignment with financial goals and resource allocation.
- Implemented performance metrics to track team productivity and project outcomes.
- Directed daily operations to ensure seamless workflow and production efficiency.
- Spearheaded initiatives to improve operational processes, reducing turnaround times significantly.
- Led cross-functional teams in executing complex productions from concept to delivery.
- Fostered strong relationships with clients, enhancing collaboration on creative projects.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Enhanced customer satisfaction with the the introduction of a customer feedback system, leading to service improvements and repeat business.
- Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Implemented a sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
Project Manager, Client Services
3 Years 11 Months- Managed cross-functional teams to enhance service delivery and exceed client satisfaction metrics.
- Developed and implemented project management frameworks that streamlined communication between teams and clients.
- Led client project initiatives from inception to delivery, ensuring alignment with client goals and expectations.
- Monitored project timelines and budgets, providing regular updates to stakeholders on progress and risks.
- Analyzed client feedback to identify areas for process improvement, driving efficiency in service delivery.
- Facilitated training sessions for staff on best practices in client service management and project execution.
- Coordinated with vendors to ensure timely procurement of resources necessary for project completion.
- Established key performance indicators to measure project success and inform strategic decision-making processes.
- Negotiated contracts with vendors for cost-effective procurement of services essential for successful project completion.
- Streamlined communication channels for better collaboration with cross-functional teams, resulting in enhanced project efficiency.
- Demonstrated expertise in change management processes, facilitating smooth transitions and minimizing disruptions to ongoing operations.
- Built high-performing teams through effective recruitment, training, motivation, and retention strategies that supported organizational goals.
- Maintained comprehensive documentation for all project phases, ensuring transparency and timely access to information for stakeholders.
- Optimized resource allocation, maximizing team productivity while minimizing costs associated with overtime and underutilization.
- Leveraged industry best practices for efficient management of complex projects, ensuring consistent success rates across multiple engagements.
- Championed continuous improvement initiatives that resulted in process enhancements leading to greater client satisfaction.
- Fostered strong relationships with clients, leading to increased contract renewals and referrals.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with a high a high success rate.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated a mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software, and logistics.
- Kept stakeholders up-to-date on details pertaining to client projects.
Production Supervisor
10 Months- Coordinated production schedules to optimize workflow and meet deadlines.
- Implemented process improvements, reducing waste and increasing efficiency.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored new staff on equipment usage and safety protocols.
- Developed training materials aimed at enhancing team performance and skillsets.
- Collaborated with cross-functional teams to address production challenges effectively.
- Conducted regular inspections to maintain operational excellence and product quality.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Evaluated existing production processes and identified areas for improvement.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Managed internal operational standards and productivity targets.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Project Manager
2 Years 6 Months- Coordinated cross-functional teams to enhance communication and workflow efficiency.
- Monitored project progress, identifying potential risks and mitigating issues promptly.
- Managed project schedules to ensure timely delivery of logistics services.
- Developed and implemented process improvements for operational effectiveness.
- Facilitated regular status meetings to align team objectives with company goals.
- Streamlined reporting processes, improving accuracy in project documentation.
- Mentored junior team members, fostering a culture of continuous learning and development.
- Analyzed project performance data to inform strategic decision-making and resource allocation.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Identified plans and resources required to meet project goals and objectives.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Education
Bachelor of Science - Business Administration And Management
- Ranked in Top [90]% of class
- [3.4] GPA
- Elected Captain of the Department of Business Administration
Associate of Arts - Business
Skills
Route planning
Phone dispatch
Workflow planning
Dispatch recordkeeping
Schedule management
Schedule coordination
Daily reporting
Manpower planning
Daily reports
Time tracking systems
Team performance metrics
Logistics optimization
Operations budgeting
Staff training
Employee performance reviews
Performance assessments
Employee time records
Strong leadership
Process improvement
Delegating work
Critical thinking
Decision-making
Task assignment
Operational assessments
Teamwork and collaboration
Team collaboration
Problem resolution
Collaboration
Quality control
Problem resolution
Effective communication
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [25] staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified CSRM, Project Management, HSE
Languages
English
Full Professional
Interests
Documenting and sharing travel experiences.
Youth Development Programs
I like working with my hands and fixing things.
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Youth mentor
providing guidance and support to empower the next generation of leaders.
Outdoor Recreation
Cooking
Music
Gym Workouts
Reading
Fashion and Style
I have a passion for photography and editing photos.
Drone Piloting
Timeline
Dispatch Manager
Trans Time Express
07.2019 - CurrentRead More
General Manager
Magic Touch Studio/Sambol Production
08.2018 - CurrentRead More
Project Manager, Client Services
Max Value Supermarket
05.2014 - 04.2018Read More
Production Supervisor
British Heart Foundation
05.2013 - 03.2014Read More
Project Manager
Ozinny Logistics Company
03.2009 - 09.2011Read More
Western Delta University
Bachelor of Science from Business Administration And Management
Read More
Greenwich School of Management
Associate of Arts from Business
Read More