Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
World Medicine Pharmaceutical Company
01.2019 - 08.2020
Engaged with customers to effectively build rapport and lasting relationships.
Provided positive first impressions to welcome existing, new, and potential customers.
Solved customer challenges by offering relevant products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Engaged in friendly conversation with customer to better uncover individual needs.
Developed strong rapport with customers and created positive impression of business.
Managed efficient cash register operations.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sales Representative
Smokenvape
Manassas, VA
10.2021 - 09.2022
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Developed and delivered engaging sales presentations to convey product benefits.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Managed customer accounts to secure customer satisfaction and repeat business.
Used customer insights to develop innovative sales strategies to increase sales.
Developed and implemented sales strategies to increase profits.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Maintained current knowledge of evolving changes in marketplace.
EMEA Medical Operations Project Lead at Johnson & Johnson Innovative Medicine - PharmaceuticalEMEA Medical Operations Project Lead at Johnson & Johnson Innovative Medicine - Pharmaceutical