New Balance Sales Associate
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Managed returns, exchanges and refunds in accordance with store policy.