Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server
Omar Gonzalez

Omar Gonzalez

Server/Bartender
Chicago,IL

Summary

Dynamic and dedicated server with a proven track record at Jojos Shake Bar, excelling in customer service and menu memorization. Recognized for strong multitasking abilities and responsible alcohol service, consistently enhancing guest satisfaction and loyalty through effective communication and teamwork. Committed to delivering exceptional dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Jojos Shake Bar
11.2022 - Current
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Barback

Tareaux Tavern
06.2024 - 01.2026
  • Assisted bartenders with drink preparation and inventory management.
  • Maintained cleanliness and organization of bar area and storage spaces.
  • Supported customer service efforts by promptly delivering orders.
  • Collaborated with team members to ensure efficient beverage service during peak hours.
  • Make drinks and attend customers on the bar on the rush hours

Food Runner

Il Viccinatto
03.2024 - 10.2024


  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Education

GED -

Arturo Velazquez Institute
Chicago, IL

Skills

  • Customer service
  • Menu memorization
  • Patience and tolerance
  • Food running
  • Strong multitasking
  • Responsible alcohol service

Certification

  • BASSET certificate
  • Food Handler certificate

Timeline

Barback

Tareaux Tavern
06.2024 - 01.2026

Food Runner

Il Viccinatto
03.2024 - 10.2024

Server

Jojos Shake Bar
11.2022 - Current

GED -

Arturo Velazquez Institute
Omar GonzalezServer/Bartender