Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Omar Grijalva

Santa Ana,CA

Summary

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Wildwater Express Carwash
Costa Mesa, CA
07.2023 - Current
  • Assisted customers with service selection and product inquiries to enhance satisfaction.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Maintained cleanliness and organization of work areas to ensure a positive customer experience.
  • Collaborated with team members to streamline carwash operations and improve service speed.
  • Trained new associates on service protocols and operational best practices for consistency.
  • Handled customer feedback effectively, resolving issues to retain loyalty and trust.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Arts - History

Orange Coast College
Costa Mesa, CA

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Problem-solving

Excellent people skills

Reliable and punctual

Goal oriented

Exceptional customer service

Cash handling

Product sales

Upselling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Wildwater Express Carwash
07.2023 - Current

Associate of Arts - History

Orange Coast College
Omar Grijalva