OMAR GUTIERREZ-GARCIA
Temecula,USA
Summary
Versatile professional with a strong foundation in hospitality and technical roles, excelling in bartending, customer service, and mechanical tasks. Possess a natural aptitude for comprehending and retaining information as well as demonstrate innovative problem-solving skills with commitment to fostering team collaboration and continuous improvement in service quality. Bilingual in both English and Spanish, with a keen eye for detail and a dedication to maintaining high standards in all areas of work.
Overview
7
7
years of professional experience
Work History
BARTENDER/TRAINER
Benihana
07.2023 - Current
- Craft exceptional cocktails and cultivate a welcoming atmosphere, ensuring guest satisfaction
- Train new bartenders on mixology techniques and hospitality standards
- Optimize bar operations, enhancing efficiency and guest experience
- Implement innovative training methods, reducing onboarding time for new bartenders
- Meticulously measure and pour spirits, ensuring consistency in drink quality
- Maintain impeccable bar cleanliness and organization, adhering to health and safety standards
BARTENDER
Be Good Restaurant
05.2024 - 11.2024
- Deliver exceptional service, and maintain bar cleanliness
- Foster positive guest relationships, enhancing overall dining experience
- Meticulously prepare garnishes, execute precise drink recipes, and ensure accurate guest orders
- Maintain inventory and adhere to safety protocols
- Develop unique cocktail recipes, adapting to seasonal ingredients and guest preferences
- Implement creative upselling techniques, boosting beverage sales
BUSSER/BARBACK
Wilson Creek Winery
01.2023 - 07.2023
- Optimized table turnover rate, boosting service efficiency
- Implemented effective communication strategies with kitchen staff, reducing wait times for guests
- Fostered strong teamwork, supporting servers and bartenders during peak hours
- Developed efficient restocking system, minimizing disruptions in service flow
- Maintained impeccable cleanliness standards, enhancing overall dining experience
- Anticipated guest needs, providing proactive assistance to ensure customer satisfaction
POOL TECHNICIAN
Leslie Supply Co.
03.2022 - 01.2023
- Diagnosed and repaired diverse pool equipment, ensuring optimal functionality
- Provided comprehensive explanations to customers, enhancing satisfaction and trust
- Executed efficient pool closings across three states, demonstrating adaptability and time management skills
- Consistently met seasonal deadlines
- Fostered strong client relationships through clear communication and problem-solving
- Addressed concerns promptly, improving customer retention
MECHANIC/MAINTENANCE
Nemo's Bakery
04.2021 - 03.2022
- Maintain and repair equipment across multiple facilities, operate forklifts and man lifts, program new machinery, and manage pie production systems
- Implement cutting-edge maintenance strategies, enhancing equipment longevity and operational efficiency in bakery production environments
- Drive continuous improvement in machinery performance, minimizing downtime and maximizing production output through proactive maintenance and repairs
TRAFFIC CONTROL/WATER TRUCK DRIVER
Powerland Equipment Inc
05.2020 - 04.2021
- Managed traffic control operations, ensuring safety protocols
- Operated water truck for dust suppression
- Conducted roadside reduction, enhancing visibility and safety
- Implemented creative solutions for traffic flow optimization
- Pioneered eco-friendly water conservation techniques in truck operations
CUSTOMER SERVICE ASSOCIATE
Chick-fil-A
08.2018 - 05.2020
- Deliver exceptional customer service, efficiently manage cash transactions, and maintain cleanliness standards, enhancing overall guest satisfaction at Chick-fil-A
- Optimize drive-thru operations, reducing wait times and increasing order accuracy, while consistently providing a warm and welcoming experience for guests
- Foster a positive team environment, supporting colleagues during peak hours, and adapting to various roles to ensure smooth restaurant operations
Education
HIGH SCHOOL DIPLOMA -
Orange Glen High School
Escondido, CA05.2020
Skills
- Customer Service
- Organizational Skills
- Translation
- Driving
- Microsoft Word
- Food Preparation
- Communication
- Leadership
- Bilingual
- Restaurant Experience
- Food Service
- Landscape Maintenance
- Food Safety
- Serving Experience
- Cash Handling
- Busser
- Mechanic Experience
- Fabrication
- Warehouse Experience
- Customer Support
- Bartending
- Mechanical Knowledge
- Team Building
Additional Information
Golden State Seal Merit Diploma, Awarded jointly by the State Board of Education and the State Superintendent of Public Instruction to recognize students who have demonstrated mastery of the high school curriculum in at least six subject areas., 06/01/20, Customer service, Proficient, Workplace safety, Proficient, Work style: Reliability, Proficient, Mechanical knowledge, Proficient, Time management skills, Proficient, Cleaning skills, Proficient, Work motivation, Proficient, Home health aide skills, Proficient, Basic maintenance and repair, Proficient, Bartending, Proficient
Timeline
BARTENDER
Be Good Restaurant
05.2024 - 11.2024
BARTENDER/TRAINER
Benihana
07.2023 - Current
BUSSER/BARBACK
Wilson Creek Winery
01.2023 - 07.2023
POOL TECHNICIAN
Leslie Supply Co.
03.2022 - 01.2023
MECHANIC/MAINTENANCE
Nemo's Bakery
04.2021 - 03.2022
TRAFFIC CONTROL/WATER TRUCK DRIVER
Powerland Equipment Inc
05.2020 - 04.2021
CUSTOMER SERVICE ASSOCIATE
Chick-fil-A
08.2018 - 05.2020
HIGH SCHOOL DIPLOMA -
Orange Glen High School
Similar Profiles
Jacob MercedJacob Merced
Prep Cook/Dishwasher at BenihanaPrep Cook/Dishwasher at Benihana
Geoffrey DawsonGeoffrey Dawson
Bartender at BenihanaBartender at Benihana
Kevin AllenKevin Allen
Chef at BenihanaChef at Benihana
Katia SegalKatia Segal
DIRECTOR GLOBAL PARTNERSHIPS at Faherty BrandDIRECTOR GLOBAL PARTNERSHIPS at Faherty Brand
Keshia KellerKeshia Keller
Business Office Manager at Cohen Military Family ClinicBusiness Office Manager at Cohen Military Family Clinic