Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Omar Morales

Elgin,IL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Team player with positive demeanor and committed to success.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Amazon FLEX
Elgin, IL
09.2021 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Package Handler

Wayfair
Elgin, IL
04.2021 - 07.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.

Personal Shopper

Iherb
Elgin, IL
01.2021 - 04.2021
  • Maintained high satisfaction ratings by completing orders quickly
  • Put orders on conveyor belts with some orders weighing up to 30lbs
  • Repetitive warehouse tasks

Delivery Driver

Amazon
Elgin, IL
09.2020 - 01.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Constantly delivered packages weighing 50lbs or more

Lawn Care Specialist

TruGreen
Carpentersville, IL
04.2019 - 05.2020
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Mixed and sprayed fertilizers, herbicides and onto grass.

Service Representative

Kane County Teachers Credit Union
Elgin, IL
03.2017 - 03.2019
  • Promoted from teller to Service Representative
  • Maintained productivity and quality standards at all times.
  • Accepted payments and updated accounts with latest information.
  • Handled transactions for thousands of dollars often
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Processed loan applications and created member accounts
  • Data entry

Education

No Degree -

Elgin Community College
Elgin, IL

CDL

Wolf Driving School
Schaumburg, IL
07.2022

High School Diploma -

Larkin High School
Elgin, IL
05.2017

Skills

  • Customer Service
  • Attention to Detail
  • Ability to Lift 50 Pounds
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Inbound and Outbound Calling
  • Creditworthiness Determination
  • Loan Processing Coordination
  • Credit Union Operations

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Amazon FLEX
09.2021 - 02.2022

Package Handler

Wayfair
04.2021 - 07.2021

Personal Shopper

Iherb
01.2021 - 04.2021

Delivery Driver

Amazon
09.2020 - 01.2021

Lawn Care Specialist

TruGreen
04.2019 - 05.2020

Service Representative

Kane County Teachers Credit Union
03.2017 - 03.2019

No Degree -

Elgin Community College

CDL

Wolf Driving School

High School Diploma -

Larkin High School

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Omar Morales