Summary
Overview
Work History
Education
Skills
Languages Skills
Timeline
Generic

Omar Rosas

Doral,USA

Summary

Committed professional with experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Possesses excellent interpersonal and communication skills, which have enabled successful team collaboration. Driven individual with track record in delivering top-notch customer service, resolving customer issues, and increasing customer satisfaction. Skilled in problem-solving and quickly learning new technologies.


Overview

3
3
years of professional experience

Work History

Manager

JUMPIN JAMBOREE
06.2023 - Current
  • Planning and organizing the office work for the busy weekend. Lead and motivate and team to overachieve. Ensuring team meetings with other managers to issue problems and solve them. In charge of the hiring process making sure the candidates live up to the standards with a good background check. Having amazing customer service with skills on handling altercations.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Team Member/Shift Supervisor

JUMPIN JAMBOREE
04.2022 - 06.2023
  • Set performance goals for staff members and helped teams meet important deadlines. Delegated tasks to team members according to individual strengths. Organized workflow tasks to prevent downtime and production gaps. Inspected the work environment for health and safety hazards and reported findings to the manager.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Education

Associate of Arts - Business Administration

Miami Dade College
Doral, FL
07-2025

Bachelor of Arts - Business Administration Finance

Florida International University
Miami, FL
05-2027

Skills

  • Client support
  • Effective team leadership
  • Prioritization and scheduling
  • Strategic decision-making

Languages Skills

English Fluent
Spanish Conversational

Timeline

Manager

JUMPIN JAMBOREE
06.2023 - Current

Team Member/Shift Supervisor

JUMPIN JAMBOREE
04.2022 - 06.2023

Associate of Arts - Business Administration

Miami Dade College

Bachelor of Arts - Business Administration Finance

Florida International University