Ondeeni Stockstill
Sedalia,MO
Summary
Hardworking employee enthusiastic about learning the Real Estate field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Broker-Salesperson
Self Employed
04.2014 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy Home Buying and/or Home Selling experience.
- Increased sales and client/customer satisfaction through personalized servicing.
- Offered each client/customer top-notch, personal service to boost sales and customer satisfaction.
- Managed more than 7 transactions at one time.
- Keeping up with changes in Real Estate contracts and Laws.
- Arranged for inspections and surveys of sold properties
- Advised clients on mortgage and housing conditions to identify successful properties and promote client/customer satisfaction
- Conducted research to answer questions and handle issues using multiple systems and resources
- Prepared contracts and related documentation according to strict standards
- Completed training programs to remain updated and further develop proficiency of important industry information
Server Shift Leader
Perkins
06.2004 - 04.2014
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
GED -
Smith-Cotton High School
Sedalia, MO11.2009
Real Estate Agent - Real Estate
Real Estate School
Warrensburg, MO04.2014
Broker - Real Estate Broker
Phil Gardner of Real Estate
Versailles, MO12.2017
Skills
Expert in Residential listings and selling
Experience in Land and Commercial sales
Obtained the Accredited Buyers Representative and
Sellers Representative Specialist designations
Multi Million Dollar Producer for several years
- Reference Selling
- Networking
- Sales Presentation
- Investment Properties
- Customer Understanding
- Sales Process
- Managing Multiple Priorities
- Legal Standards
Accomplishments
Managed 32+ Real Estate transactions a year.
I have received several awards including the RE/MAX Executive Club and the Summit Level Award of Excellence.
Completed several MIssouri Continuing Education Courses and Graduate Realtor Institute courses including At Home with Diversity and Focus on Fair Housing.
Certification
Real Estate License
Broker License
Seller Representative Specialist
Accredited Buyer Representative
At Home with Diversity
Code of Ethics
Timeline
Broker-Salesperson
Self Employed
04.2014 - Current
Server Shift Leader
Perkins
06.2004 - 04.2014
GED -
Smith-Cotton High School
Real Estate Agent - Real Estate
Real Estate School
Broker - Real Estate Broker
Phil Gardner of Real Estate
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