Oneal Beckles
Sugar Hill,Georgia
Summary
Dynamic and dedicated professional with a strong background in customer service at Lowe's Home Improvement. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in money handling and maintaining a clean environment, consistently ensuring satisfaction and operational efficiency. Recognized for reliability and a strong work ethic.
Overview
5
5
years of professional experience
Work History
Cashier
Lowes Home Improvment
06.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment for customers.
- Handled cash, credit, and electronic payments while adhering to security protocols for financial transactions.
- Adapted quickly to varying customer needs during peak hours, ensuring timely service delivery.
- Greeted customers entering store and responded promptly to customer needs.
Barista
Dunkin' Donuts
06.2020 - Current
- Prepared and served high-quality beverages, ensuring consistency and customer satisfaction.
- Operated espresso machines and brewing equipment with proficiency to maintain operational efficiency.
- Managed inventory levels, restocked supplies, and minimized waste through effective organization.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Maintained cleanliness of workstations and dining areas in compliance with health regulations.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall productivity.
Cook
McDonald's
10.2020 - 01.2022
- Prepared diverse menu items adhering to safety and sanitation standards.
- Collaborated with kitchen staff to streamline food preparation processes.
- Trained new team members on cooking techniques and kitchen protocols.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School Diploma -
Lanier High School
Buford, GA05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
- Order taking
- Professionalism and courtesy
- Refunds and exchanges
- Issue resolution
- Time management skills
- Cleaning and sanitizing
Accomplishments
- Trained and mentored a small team of employees.
- Documented and resolved billing issue which led to a repeat customer.
Languages
Spanish
Limited Working
Interests
- Avid Reader
- Cooking
- Martial Arts
- Strategy Games
- Coding and Programming
Timeline
Cashier
Lowes Home Improvment
06.2023 - Current
Cook
McDonald's
10.2020 - 01.2022
Barista
Dunkin' Donuts
06.2020 - Current
High School Diploma -
Lanier High School
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