Yasneilly Diaz
Oviedo
Summary
Dedicated server with a proven track record in enhancing guest satisfaction through prompt service and attention to detail. Strong in training new staff and ensuring operational efficiency.
Overview
5
5
years of professional experience
Work History
Server
Firebirds Wood Fired Grill
Orlando
07.2024 - Current
- Delivered food and beverages promptly to enhance guest satisfaction in a fast-paced environment.
- Ensured accurate input of customer orders into the system for streamlined service.
- Trained new servers on restaurant procedures and policies to maintain operational standards.
- Processed cash transactions efficiently, ensuring accuracy in payment handling.
Server
New York Pizza and Pasta
Naples
01.2021 - 08.2023
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FL12-2025
Skills
- Customer service
- Employee training
- Team collaboration
- Conflict resolution
- Time management
- Cash handling
- Task prioritization
Languages
Spanish
Native/ Bilingual
Relevant Coursework
- American Sign Language
- Anatomy and Physiology 1
- Chemistry 1
- Biology 1 & 2
Timeline
Server
Firebirds Wood Fired Grill
07.2024 - Current
Server
New York Pizza and Pasta
01.2021 - 08.2023
Associate of Arts - General Studies
Valencia College