Onyarta Hartfield
Crandall,TX
Summary
Billing and accounts receivable professional with strong expertise in financial transactions, invoicing, and payment processing. Adept at collaborating with teams to meet targets and adapt to changing needs. Skilled in using financial software, reconciling accounts, and resolving discrepancies. Reliable and results-driven with focus on accuracy and efficiency.
Overview
15
15
years of professional experience
Work History
Underwriting Service Assistant
Kemper Insurance
05.2021 - Current
- Provides additional support to the underwriter in determining whether clients can qualify for insurance policies, products, mortgage
- Perform administrative duties regarding new and renewal accounts, risk assessments, loss runs, and lost ratings
- Processes binders.
- Approve signed Accord application.
- Contributed to the successful implementation of technology upgrades designed to streamline operations in the underwriting department.
- Organized workload efficiently using time management skills to meet or exceed productivity targets consistently.
- Collaborated with the claims department to gather pertinent information for more accurate risk assessments and informed underwriting decisions.
AR Billing Specialist
Trinity Family Health Center
05.2022 - 08.2024
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Expedited the resolution of complex claims by working closely with healthcare providers, patients, and insurance companies.
- Optimized revenue generation by accurately applying appropriate adjustments, write-offs, and refunds as needed.
- Collaborated with the coding department to ensure accurate charge capture for all services rendered, minimizing claim denials due to coding errors.
- Reduced overdue payments by consistently following up on unpaid claims within standard billing cycle timeframe.
Underwriter
Auto Club of Texas
09.2013 - 05.2021
- Responsible for deciding whether a borrower's loan application is approved or not.
- Evaluates risks for an insurance company, advises whether the company can take on the risk, and provides the desired level of insurance coverage.
- Examining insurance proposals, collecting for risk analysis, and calculating insurance premiums.
- Approve signed Accord application.
Customer Service Representative
PFSweb
09.2009 - 09.2014
- Consult with customers to resolve service and billing issues.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
L.G Pinkston
Dallas, TX05-1990
Skills
- Quoting and Pricing Policies
- Risk Management
- Analyzing Data
- Account reconciliation
- Quality Assurance
- Insurance claims processing
- Organizational skills
- Accounts receivable management
- Cash application
- Centricity
- AR Follow-Up
- Denial Management
Timeline
AR Billing Specialist
Trinity Family Health Center
05.2022 - 08.2024
Underwriting Service Assistant
Kemper Insurance
05.2021 - Current
Underwriter
Auto Club of Texas
09.2013 - 05.2021
Customer Service Representative
PFSweb
09.2009 - 09.2014
High School Diploma -
L.G Pinkston
Similar Profiles
YOLIMA MENDOZAYOLIMA MENDOZA
Liability Adjuster at Kemper InsuranceLiability Adjuster at Kemper Insurance
Mishell CampoMishell Campo
Claims Adjuster, Automobile and Casualty at Kemper InsuranceClaims Adjuster, Automobile and Casualty at Kemper Insurance
Misty FreemanMisty Freeman
Commercial Auto Adjuster 2 at Kemper InsuranceCommercial Auto Adjuster 2 at Kemper Insurance