Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ordena Quashie

Locust Grove,GA

Summary

Seasoned Shift Manager successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Shift Manager

Del Taco
McDonough, GA
06.2023 - Current
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Coached employees on interactions with customers to drive exceptional service.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Enforced safety standards throughout the store including proper use of equipment.

Court Monitor,cashier

SkyZone Entertainment
McDonough, GA
03.2023 - 08.2023
  • Monitored court proceedings to ensure a safe and secure environment for all participants.

Team Member

Texas Roadhouse
McDonough, GA
10.2022 - 03.2023
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved customer issues promptly in a professional manner.

Education

High School Diploma -

Eagle’s Landing High School
McDonough, GA
05-2023

Skills

  • Employee Training
  • Delegating Work
  • Payment Processing
  • Opening and Closing Procedures
  • Cash Handling
  • Decision-Making
  • Flexible Schedule
  • Energetic and Enthusiastic

References

References available upon request.

Timeline

Shift Manager

Del Taco
06.2023 - Current

Court Monitor,cashier

SkyZone Entertainment
03.2023 - 08.2023

Team Member

Texas Roadhouse
10.2022 - 03.2023

High School Diploma -

Eagle’s Landing High School
Ordena Quashie