Florestien C. Lindemann
Lynnwood,WA
Summary
I believe I would be a perfect fit for this job because I am dependable, punctual, works well with others, takes constructive criticism and directions well. As far as my skills, I am able to type 70 WPM, answer multiple phone lines, multi task, and prioritize my jobs.
Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.
Overview
23
23
years of professional experience
Work History
Assistant General Manager
Holiday Inn Express
10.2022 - Current
- Verifying time cards, creating and updating schedules, assisting in processing of payroll, supervising employees, filling in when there are call outs or scheduled vacation, updating files, bank runs, responding to guest’s issues/concerns, inspecting and verifying rooms; and processing billings.
Front Desk/ Team Lead
Extended Stay America
10.2020 - 10.2022
- Checking guests in and out of the system, answering phones, laundry, assisting in cleaning rooms, inspecting and verifying rooms; answering billing questions, working with other agencies for third party reservations, making sure office items are stocked, breakfast inventory, and taking deposits to the bank.
Greeter/loaner coordinator/appointment coordinator
Michael’s Subaru
06.2017 - 09.2019
- Answering multiple phone lines, scheduling service appointments, assisting other employees in their duties, stocking supplies, following policies and procedures, maintaining databases, greeting customers as they pull into the service drive, maintaining the fleet of loaner vehicles, printing off daily appointments for the service technicians, and adding or removing loaner vehicles from inventory.
Service Appointment Coordinator
Chaplain’s Automotive Group
09.2016 - 06.2017
- Answering multiple phone lines, scheduling service appointments, assisting other employees and departments in their duties; stocking supplies, following policies and procedures, and maintaining databases.
Communication Office Assistant
Washington State Patrol
08.2003 - 12.2015
- Answering a high volume of calls, assisting outside agencies and departments within the agency, assisting citizens with their questions or concerns, or directing them to the proper department or agency, maintaining my certifications to keep current as to perform my job well, updating files, assisting detectives in their research, background checks, and transcribing interviews or statements for court hearings.
Education
High School Diploma -
Shorecrest High School
Shoreline, WA06-1989
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Employee scheduling
- Customer relationship management (CRM)
- Workflow coordination
- Customer service
- Decision-making
- Administrative management
Timeline
Assistant General Manager
Holiday Inn Express
10.2022 - Current
Front Desk/ Team Lead
Extended Stay America
10.2020 - 10.2022
Greeter/loaner coordinator/appointment coordinator
Michael’s Subaru
06.2017 - 09.2019
Service Appointment Coordinator
Chaplain’s Automotive Group
09.2016 - 06.2017
Communication Office Assistant
Washington State Patrol
08.2003 - 12.2015
High School Diploma -
Shorecrest High School