Orien Smallwood
Collinsville,VA
Summary
Dynamic Outside Sales Representative with a proven track record at Noland Company Inc, excelling in relationship building and business development. Adept at executing strategic sales presentations and fostering customer loyalty, driving significant territory growth. Recognized for analytical thinking and a customer service-oriented approach, consistently achieving sales targets and enhancing client satisfaction.
Overview
28
28
years of professional experience
Work History
Outside Sales Representative
Noland Company Inc
Martinsville, VA
05.2018 - 09.2024
- Cultivated relationships with 40 plus clients to drive sales growth and customer retention.
- Increase in territory sales of 16% by building strong relationships with key customers and identifying new business opportunities.
- Developed comprehensive product knowledge to effectively address client inquiries and needs.
- Executed strategic sales presentations tailored to diverse client demographics and industries.
- Coordinated with internal sales team to ensure timely delivery of products and services.
Sales Associate
Ferguson Enterprises LLC
Newport News, VA
05.1996 - 05.2018
- Delivered exceptional customer service, fostering positive relationships and repeat business.
- Assisted customers in product selection, providing knowledgeable recommendations to enhance satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Maintained organized monthly merchandise displays, optimizing product visibility and accessibility for customers.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Trained new staff on sales techniques and company policies, promoting a cohesive team environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Laurel Park High School
Martinsville, VA06.1985
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Goal oriented
- Business development
- Territory growth
- Analytical thinking
Timeline
Outside Sales Representative
Noland Company Inc
05.2018 - 09.2024
Sales Associate
Ferguson Enterprises LLC
05.1996 - 05.2018
High School Diploma -
Laurel Park High School