Orit Tedla
Pittsburg,CA
Overview
6
6
years of professional experience
Work History
Veterinary Assistant/ Customer Service Representative
Balboa Pet Hospital
08.2023 - Current
- Triage
- Handle inbound message queries from clients
- Consulted with outside parties to resolve discrepancies and create effective solutions
- Record keeping
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ability to multitask Answering emails/phone calls
- Anesthesia monitoring
- Surgical equipment sterilization
- Positioned animals for diagnostic imaging such as x-rays and scans.
Cardiac Monitor Technician
Boston Scientific
06.2020 - 05.2023
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
- Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Telemetry/ Monitor Technician
Sutter Health
01.2019 - 03.2020
- Responsible for the observation, interpretation and monitoring of displayed cardiac rhythms, provided support and guidance in a team setting, gained extensive knowledge in data entry, analysis, and reporting
- Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
Skills
- Problem solving
- Product knowledge
- Data analysis
- Multi-line telephone skills
- Client communication
- Communication Skills
- Telemetry equipment operation
Timeline
Veterinary Assistant/ Customer Service Representative
Balboa Pet Hospital
08.2023 - Current
Cardiac Monitor Technician
Boston Scientific
06.2020 - 05.2023
Telemetry/ Monitor Technician
Sutter Health
01.2019 - 03.2020
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