Orlando Lerma
Thornton,Co
Summary
Results driven sales professional with background in retail management, specialty fashion, and interpersonal patient care. Drives revenue through disciplined execution, Strategic awareness, elevated brand presentation, and strong client relations built on confidence and trust. Growth oriented mindset that brings a sharp eye for fit. Style and detail, with the excellent leadership presence to uphold luxury standards and convert service into long term loyalty.
Overview
4
4
years of professional experience
Work History
Manager
Empire Art Supply
02.2025 - Current
- Managed daily operations to ensure efficient workflow and optimal product availability.
- Maintained and guaranteed proper Interpersonal client relationships.
- Precisely organized and managed stock of 2,000+ cans of spray paint attentively based off shade, pressure, finish and volume.
- Apparel Production manager. Oversaw the production of in-store clothing. Providing efficient placement and measurements for every piece of clothing designed.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Lead Barista
Dutch Bros
01.2024 - 05.2025
- Ensured high-quality beverage preparation and customer service.
- Mentored new baristas in maintaining proper attitude and mindset when in stressful situations
- Implemented efficient workflow processes to enhance speed of service during peak hours.
- Naturally demonstrate leadership qualities
- Dedicated to providing the best
- Multiple customer reviews on efficiency and customer service
CNA
Andrea´s Angels
09.2023 - 08.2024
- Specialize in ¨At-home¨ care. Adapt and quickly adjust/learn about each patient in a comprehensive manner.
- Required to adapt and communicate effectively with patients, dealing with dementia, Alzheimer's, and other mental disability´s.
- Provided detailed and interpersonal care towards patients
- Assisted in personal hygiene duties, aiding patients with shaving, bathing, Feeding, cleaning and other essential tasks.
- Skilled in accurately documenting patients information in a clean and detailed manner as well as meticulously monitoring overall patient well-being.
Order Fulfillment Associate
Amazon
01.2023 - 08.2023
- Processed and fulfilled customer orders accurately and efficiently in fast-paced environment.
- Operated warehouse management systems to track inventory levels and order statuses.
- Collaborated with team members to optimize workflow and improve order processing times.
- Conducted quality checks on outgoing shipments to ensure compliance with company standards.
Salesperson
Express Clothing
12.2021 - 12.2022
- Assisted customers in selecting clothing, providing personalized recommendations based on preferences
- Maintained knowledge of current promotions and sales to enhance customer engagement
- Efficiently maintained relationships with clients and built potential for additional sales.
- Enhanced product knowledge by staying current with industry trends.
- High level of fashion dealing in men and women´s clothing
Education
Associate of Arts - Communications
Front Range Community College
Westminster, Colorado, CO04-2028
Skills
- High self-awareness with commitment to personal and professional development
- Strong interpersonal skills with ability to build rapport across diverse personalities
- Goal- driven with consistent commitment to structured routines and performance improvement
- Demonstrate initiative and independent decision making
- Able to Evaluate high-pressure situations and take decisive action
- Strong Written and verbal communication skills with ability to address conflict professionally and directly
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
I enjoy sewing, pattern making and Fashion design
I spray paint ,enjoy collecting and creating art
I train In boxing as well as lift weights
I buy and sell iPhones on my free time
Timeline
Manager
Empire Art Supply
02.2025 - Current
Lead Barista
Dutch Bros
01.2024 - 05.2025
CNA
Andrea´s Angels
09.2023 - 08.2024
Order Fulfillment Associate
Amazon
01.2023 - 08.2023
Salesperson
Express Clothing
12.2021 - 12.2022
Associate of Arts - Communications
Front Range Community College