Summary
Overview
Work History
Education
Skills
Coursework
Volunteer Experience
Timeline
Generic

Orlando Nieves

Cove City,NC

Summary

High-energy Assistant Store Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Store Manager

Bealls
02.2024 - Current
  • Completed point of sale opening and closing procedures.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Assistant Store Manager

Bealls
01.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Monitored daily cash discrepancies and inventory shrinkage.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.

Front End and Fuel Sales Associate

Walmart Neighborhood Market
04.2022 - 01.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Cross-trained and assisted managers from other departments.
  • Worked to meet or exceed target goal for special donations.
  • Engaged with customers to effectively build meaningful and lasting relationships.
  • Delivered prompt service to prioritize customer needs.


Public Health Intern

Greenville Aquatics and Fitness Center
08.2021 - 04.2022
  • Coordinated volunteer activities for community outreach events, fostering a culture of civic engagement and awareness around key issues affecting the population''s health status.
  • Improved community health by designing and implementing public health campaigns and special events.
  • Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Applied effective time management techniques to meet tight deadlines.
  • Passionate about learning and committed to continual improvement.

COVID-19 Response Team Site Lead

MAKO Medical
08.2021 - 03.2022
  • Led in the organization of COVID-19 test sites in Greenville and Raleigh, NC.
  • Developed strong communication and organizational skills through working on group projects.
  • Gathered, organized and input information into digital database.

Deli/Bakery and Produce Clerk

Harris Teeter
07.2019 - 05.2021
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the deli and produce department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Enhanced product quality by regularly inspecting and rotating fresh fruits and vegetables.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Strengthened communication skills through regular interactions with others.

Education

Bachelor of Science - Public Health

East Carolina University
Greenville, NC
05.2022

Skills

  • Program Planning and Evaluation
  • Health Promotion
  • Team Organization/Delegation
  • Interpersonal Skills
  • Retail Operations
  • Staff training/development
  • Team Building and Leadership
  • Data Entry
  • Apple and Microsoft Software

Coursework

  • Principles of Public Health
  • Program Planning and Needs Assessment
  • Program Evaluation
  • Community Strategies for Health Promotion

Volunteer Experience

  • King Tiger Taekwondo, Soup Kitchen Volunteer
  • Veterans of Foreign Wars (VFW), Food Services Volunteer
  • Greenville Aquatics and Fitness Center, Activities Volunteer

Timeline

Store Manager

Bealls
02.2024 - Current

Assistant Store Manager

Bealls
01.2023 - Current

Front End and Fuel Sales Associate

Walmart Neighborhood Market
04.2022 - 01.2023

Public Health Intern

Greenville Aquatics and Fitness Center
08.2021 - 04.2022

COVID-19 Response Team Site Lead

MAKO Medical
08.2021 - 03.2022

Deli/Bakery and Produce Clerk

Harris Teeter
07.2019 - 05.2021

Bachelor of Science - Public Health

East Carolina University

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