Orlando A Lopez Elias
San Antonio
Summary
Motivated individual with a focus on training and development in the food service industry. Known for fostering teamwork and enhancing service standards, ready to leverage expertise in food safety and customer service to drive operational success.
Overview
9
9
years of professional experience
Work History
Crew Member Trainer
Wendy's
San Antonio, TX
04.2021 - 03.2026
- Trained new crew members on operational procedures and customer service standards.
- Coordinated training sessions to enhance team efficiency and performance consistency.
- Mentored staff on food safety protocols and quality assurance measures.
- Assisted in scheduling shifts to optimize labor resources during peak hours.
- Prepared and cooked menu items following standardized recipes and safety protocols.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Supervised daily operations, ensuring adherence to service standards and operational protocols.
- Trained and mentored new crew members, enhancing team performance and cohesion.
Crew Leader
Lennys Grill & Subs
San Antonio, TX
03.2021 - 01.2022
- Supervised daily operations, ensuring team adherence to quality and service standards.
- Trained and mentored new crew members on procedures and best practices.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Prepared sandwiches according to customer specifications, ensuring quality and freshness.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new staff on sandwich preparation techniques and customer service protocols.
Painter
Fernandez Painting
San Antonio, TX
01.2017 - 06.2019
- Managed residential and commercial painting projects, ensuring high-quality finishes and client satisfaction.
- Oversaw workflow and scheduling for multiple teams, optimizing resource allocation to meet deadlines.
- Trained junior painters on techniques and safety protocols, fostering a culture of quality and compliance.
- Implemented process improvements that enhanced efficiency in paint application and surface preparation.
- Collaborated with clients to assess project requirements, providing expert recommendations on color selection and materials.
Education
High School Diploma -
ITEXSAL
San Salvador, ES10-2018
Skills
- Health and safety regulations
- Staff retention strategies
- Brand awareness
- Motivational techniques
- Work prioritization
- Food safety
- Restaurant standards
- Employee training
- Customer service
- Kitchen sanitation
- Food preparation
- Multitasking and organization
- POS system instruction
- Computer operations management
- Bilingual oral communication
- Bilingual in [language] and english
- Bilingual fluency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Supporting STEM education initiatives and mentorship programs
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Video Gaming
- Reading
- I participate in a variety of outdoor recreational activities
- Dancing
- Digital Art and Animation
- Gym Workouts
- Auto Repair/Restoration
- Music
- Graphic Design
- Community Cleanup
- Blogging/Vlogging
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Outdoor Recreation
- Playing Sports
- Animal Care
- Video Game Design
- Fashion
Timeline
Crew Member Trainer
Wendy's
04.2021 - 03.2026
Crew Leader
Lennys Grill & Subs
03.2021 - 01.2022
Painter
Fernandez Painting
01.2017 - 06.2019
High School Diploma -
ITEXSAL