Orrie Balam
Cashier Sales Associate
Essex,MD
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Fivebelow. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in payment processing and maintaining accurate cash registers, consistently achieving sales targets while fostering a welcoming environment.
Overview
27
27
years of professional experience
Work History
Cashier
Fivebelow
10.2025 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
FOH Supervisor
Savannah College of Art and Design
09.2007 - 02.2025
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted in menu development, considering seasonal ingredients and customer preferences to contribute towards an appealing selection of dishes.
- Coordinated special events such as private parties or group reservations, ensuring seamless execution from start to finish.
- Adapted quickly to operational changes or emergencies by employing creative problem-solving skills when needed.
- Handled customer complaints professionally, resolving issues quickly to maintain a positive dining experience.
- Collaborated with the kitchen team to address any concerns or issues promptly, enhancing overall restaurant quality.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Sales Associate/cashier
C-Town Grocery Store
05.1999 - 10.2003
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma - Basics
Beaufort High
Beaufort, SC06-1979
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Payment collection
POS systems
Time management skills
Product restocking
Returns processing
Customer service excellence
Patience and empathy
ID verification
Work ethic and integrity
Team collaboration
Cleaning and sanitizing
Reliability and punctuality
Cash register systems
Refunds and exchanges
Empathy and patience
Credit and cash transactions
Timeline
Cashier
Fivebelow
10.2025 - Current
FOH Supervisor
Savannah College of Art and Design
09.2007 - 02.2025
Sales Associate/cashier
C-Town Grocery Store
05.1999 - 10.2003
High School Diploma - Basics
Beaufort High