Danyl Jackson
New Orleans,LA
Summary
Exceptional Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Extensive experience in School Runner, PowerSchool, Sales Force, Freshservice, Osticket system & Coupa. Organized, efficient, and highly skilled in team management, office administration, data organization, database management, and word processing.
Overview
15
15
years of professional experience
Work History
SCHOOL OPERATIONS MANAGER
Einstein Charter School
New Orleans , LA
06.2022 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage.
- Managed School Transportation
- Facilities Management
- School Logistics
- Managed School Transportation
- Manage School Food Service
- Supervised operations staff and kept employees compliant with company policies and procedures
- Developed systems and procedures to improve operational quality and team efficiency
School Operation Manager
Phillis Wheatley Community School
New Orleans , LA
10.2019 - 06.2022
- Facilities Management
- School Logistics
- Managed School Transportation
- Manage School Food Service
- Manage Front Office
- Manage School Data, School enrollment and recruitment
- Assisted with course schedules and coordinated teaching assignments and room assignments to optimize use of buildings and equipment.
- Risk Management
- Manage credit cards, checkbooks, petty cash and purchasing
- Supervised operations staff and kept employees compliant with company policies and procedures
- Led hiring, onboarding and training of new hires to fulfill business requirements
Front Office Administrator -Data
Phillis Wheatley
New Orleans , LA. 70118
09.2009 - 09.2019
- Oversaw daily office operations for staff.
- Oversaw inventory and office supply purchases.
- Customer Service
- Excellent Communication Skills
- Microsoft Office Proficiency
- Customer Inquiries
- Monthly Reports
- Multi-Line Phone Proficiency
- Administrative Assistant
- Team Player
- Order Processing
- School Administrators
- Thorough Records
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery
- Responded to inquiries from callers seeking information
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events
Education
High School Diploma -
Xavier University Preparatory High School
2006
Bachelor of Arts - Liberal Arts And General Studies
Reach Institute For School Leadership
Oakland, CA05.2026
Skills
- Database management
- Filing and data archiving
- MS Windows proficient
- Data entry
- Organizational skills
- Spreadsheets
- Management information systems
- Risk analysis and management
- Policies and Procedures Implementation
- Team Leadership
- Staff Management
- Operations management
- Business administration
- Financial Management
Timeline
SCHOOL OPERATIONS MANAGER
Einstein Charter School
06.2022 - Current
School Operation Manager
Phillis Wheatley Community School
10.2019 - 06.2022
Front Office Administrator -Data
Phillis Wheatley
09.2009 - 09.2019
High School Diploma -
Xavier University Preparatory High School
Bachelor of Arts - Liberal Arts And General Studies
Reach Institute For School Leadership
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