Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Osamah Alfalahi

El Cajon,CA

Summary

Knowledgeable Manager with over (10) years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

9
9
years of professional experience

Work History

Store Manager

Chemical Guys
San Diego, CA
02.2020 - 05.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Trained and mentored associates to teach daily tasks and procedures.

Sales Manager

genie auto service
San Diego, CA
02.2016 - 01.2024
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Achieved company growth and brand development through market expansion and sales.

Financial Manager

Chase Bank
San Diego, CA
03.2015 - 03.2017
  • Analyzed financial performance data to identify trends and develop forecasts.
  • Provided guidance on capital investments and budgeting decisions.
  • Managed accounts receivable and payable processes to ensure accurate reporting of financial transactions.
  • Reviewed contracts, agreements, and other legal documents for accuracy and compliance with regulations.

Education

Bachelor of Business Administration -

Dijla University
06-2012

Skills

  • Employee Training
  • Payroll Management
  • Shift Scheduling
  • Team Development
  • Partnership Building
  • Employee supervision and motivation
  • Customer Service
  • Problem-Solving
  • Shift checklists
  • Leadership Development
  • Staff Management
  • Team Leadership

Languages

English
Full Professional
Arabic
Native/ Bilingual

Timeline

Store Manager

Chemical Guys
02.2020 - 05.2024

Sales Manager

genie auto service
02.2016 - 01.2024

Financial Manager

Chase Bank
03.2015 - 03.2017

Bachelor of Business Administration -

Dijla University

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Osamah Alfalahi