Open To Work
Oscar Teran
Houston,TX
Summary
Experienced retail leader in a fast-paced environment with the skill sets to maximize sales goals and profitability. I am resourceful, flexible and have the ability to prioritize, and multi-task. Also, I have extensive experience in business operations, revenue operation, general merchandising, automotive parts, order fulfillment, grocery, and fresh department. Experience in the hiring process, employee relations, and associate performance accountability. My strong organizational abilities have enabled me to effectively minimize shrinkage while also fostering a positive workplace and delivering an excellent shopping experience. Fluent in English and Spanish, which only further my excellent communication skills. Showed core competencies and strengths in
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
25
25
years of professional experience
Work History
District Manager
Premier Auto Supplies
Houston, TX
01.2023 - 02.2026
- Managed multi store operations of five stores in the Houston area.
- Conducted on boarding and managed all personnel issues.
- Promoted a safe working environment in the district.
- Accomplishments
- Reduced the turnover rate by 85%.
- Reduced Shrink in the district by 95% and implemented new reports in place to reduce and monitor shrinkage.
- Increased productivity among team members by coaching and training.
- Acquired new accounts and established new customers by visiting and engaging prospective clients.
- Orchestrated all logistics for an event with Axalta and had an attendee engagement by 90%.
- Acquired new permits and opened new stores in Pasadena and Houston.
Store Manager
O'REILLY AUTO PARTS
Houston, TX
11.2018 - 12.2022
- Ensured the shop was organized and functioned according to all company policies.
- Maximized sales by providing courteous, professional customer service.
- Helped coordinate the workflow in the shop, including ordering parts.
- Accomplishments
- Got promoted to Store Manager within six months.
- Store sales increased to double digits and generated sales of over two million.
Parts Sales Manager
AUTO ZONE
Houston, TX
07.2001 - 11.2018
- Assumed responsibility for the store operations and commercial sales in the Store Manager's absence.
- Performed automotive diagnostics and made recommendations.
- Supported a safe work environment while ensuring team members implemented the same practices including the PPE (Personal Protective Equipment).
- Reviewed sales metrics daily and covered the results with staff.
- Mentored, coached, and inspired employees on customer service and sales techniques.
- Motivated the sales team to provide WOW customer experience.
- Assisted the commercial department in servicing commercial accounts.
- Maintained sales productivity, store appearance, and merchandising standards.
- Accomplishments
- Increased ticket average, and market share through sales and product knowledge.
- Created a positive team environment that focuses on customer service.
Assistant Store Director
Fiesta Mart LLC
Houston, TX
03.2018 - 09.2018
- Demonstrated and maintained high standards of safety and sanitation in fresh departments and across the store.
- Increased profitability through efficient merchandising and expense control.
- Managed employment-related & business decisions such as hiring, promoting, disciplining, discharging, and rewarding.
- Accomplishments
- Implemented a process at the front end that created a great shopping experience.
- Created a safety routine for maintenance and departments to reduce accidents.
Co-Manager Grocery and General Merchandise
WAL-MART
Tomball, TX
12.2013 - 03.2018
- Collaborated on managing a supercenter with sales of 80 to 88 million with staffing of 400+ associates.
- Maximized sales and financial performance of the facility by leading and inspiring associates to provide excellent customer service, directing, and executing company guidelines.
- Modeled safety and reviewed sanitation regulatory compliance in the following areas: bakery, deli, meat, seafood, dairy, and produce.
- Conducted audits in pharmacy and claims to ensure compliance with OSHA and reported to the store manager.
- Monitored fresh areas for inventory levels, in-stock, and reviewed P&L statement.
- Planned and executed conversions for the grocery, fresh, seasonal pad, general merchandise, and the garden center patio.
- Recruited and developed sales associates on customer service, online sales, stocking, technology, and loss prevention.
- Accomplishments
- Started and implemented the Customer Availability Program (CAP) process.
- Reduced throwaways by 50% by implementing the Customer Value Program (CVP) in fresh Dept.
- Created a great work environment among the fresh departments by cross-training associates to be able to work in multiple locations and provide great customer service.
- Established outside containers during peak seasons by implementing bin locations for better inventory flow and in stock levels.
- Improved customer shopping experience to 97%, a positive increase of 34%.
- Reduced throwaways by 50% by implementing the Customer Value Program (CVP) in fresh Dept.
- Developed team leaders to develop second and third shift associates to mix paint for our customers.
- Improved business metrics: sales, clean, fast, and friendly (CFF), profit, in stock, and safety.
Assistant Manager
WAL-MART
The Woodlands, TX
10.2006 - 12.2013
- Collaborated in running a multi-million supercenter.
- Delegated tasks to the overnight team and set up the store for the next business day by working the freight and stocking fresh departments.
- Managed the attendance report, payroll, staffing, and scheduling.
- Provided guidance to grocery, fresh, apparel, shoes, jewelry, electronics, toys, garden center, hardline, and automotive departments on merchandising planning and execution.
- Conducted safety inspections throughout the store to ensure compliance with OSHA.
- Accomplishments
- Created an enthusiastic team environment in electronics, grocery, fresh, apparel, hardline, and overnight.
- Kept the backroom organized by working the freight and organizing and binning overstock.
- Improved the in-stock levels in the fresh department by implementing a follow-through process.
- Created an overnight schedule, which contributed to an efficient operation while reducing labor cost by 25%.
- Coached and trained associates on inventory control to improve in-stock level in the pet's department.
Education
Business Administration (M.B.A.) -
University of Phoenix
Metairie, LA01-2005
Business Administration (B.S.) - undefined
University of Phoenix
Metairie, LA01-2002
Skills
- Retail Operations
- Leadership Skills
- Process Improvements
- Team Building Leadership
- Managing P&L
- Customer Service Focus
- Coaching and Development
- Microsoft Office
- Excel
- SharePoint
- Interpersonal Skills
- Problem Solver
- Motivational Skills
- Written Communication Skills
- Planning
- Execution
- Labor Management
Section name
- #readytowork
- Authorized to work in the US for any employer
Languages
English
Professional Working
Spanish
Professional Working
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$72000/yr - $200000/yrTimeline
District Manager
Premier Auto Supplies
01.2023 - 02.2026
Store Manager
O'REILLY AUTO PARTS
11.2018 - 12.2022
Assistant Store Director
Fiesta Mart LLC
03.2018 - 09.2018
Co-Manager Grocery and General Merchandise
WAL-MART
12.2013 - 03.2018
Assistant Manager
WAL-MART
10.2006 - 12.2013
Parts Sales Manager
AUTO ZONE
07.2001 - 11.2018
Business Administration (B.S.) - undefined
University of Phoenix
Business Administration (M.B.A.) -
University of Phoenix