Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oscar Garcia

Patterson,CALIFORNIA

Summary

I would say im an outgoing sales associate offering 2.5 years of expertise in fast-paced retail environments, skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals and also just a solid team player with a positive attitude.

Overview

3
3
years of professional experience

Work History

Mobile Expert

Metro By T-Mobile
10.2021 - Current
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.

Crew Member

McDonald's
01.2022 - 05.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Customer Service Representative

Dominos
05.2021 - 10.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Patterson High School
Patterson, CA
05.2021

Skills

  • Customer Service
  • Customer Engagement
  • Food Preparation
  • Sales Expertise
  • Customer Assistance
  • Product Knowledge
  • Strong Communication and Interpersonal Skills
  • Honest and Dependable
  • Always On time

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

McDonald's
01.2022 - 05.2022

Mobile Expert

Metro By T-Mobile
10.2021 - Current

Customer Service Representative

Dominos
05.2021 - 10.2021

High School Diploma -

Patterson High School

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Oscar Garcia